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Telephone Support for Basic Hosting (Email and FTP) is free</p>
Telephone Support for Basic Hosting (Email and FTP) is free</p>
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit<br>If a visit is required and the problem is the computer and not the hosting service, [http://www.computerisms.ca/index.php/business-network-management hourly billing] will be applied</p>
Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.<br>If a visit is required and the problem is not due to a malfunction in the hosting service, [http://www.computerisms.ca/index.php/business-network-management hourly billing] will be applied.</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]</p>
Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]</p>
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.<br>This requires much more skill and time to troubleshoot problems.</p>
CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.<br>Therefore they require much more skill and time to be able to troubleshoot.</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
If it turns out a problem is found on one of our servers, it will not be billed.</p>
If it turns out a problem is found on one of our servers, it will not be billed.</p>
|- valign="top"
|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Port Change'''
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
If you recieved an email asking you to change your email port number and encyrption type:</p>
'''[[Email Port Change|Email Port Change]]'''<br>


|- valign="top"  
|- valign="top"  
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[[Spam|Spam Filtering]]<br>
[[Spam|Spam Filtering]]<br>
[[QmailAdmin Management|Manage Email Accounts and Mailing Lists]]<br>
[[QmailAdmin Management|Manage Email Accounts and Mailing Lists]]<br>
[[Troubleshooting Email Issues|Basic Email Troubleshooting]]<br>
[[QmailAdmin_Management#Modify_User|Out of Office/Vacation Responses in the Management Interface]]<br>
[[Roundcube#Server_Side_Message_Filtering|Out of Office/Vacation Responses Using Roundcube]]<br>


|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(88, 137, 184);text-align:center;font-size:1.5em;"| [[file:con_cal.png|75px]]
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(88, 137, 184);text-align:center;font-size:1.5em;"| [[file:con_cal.png|75px]]
Line 33: Line 42:
|- valign="top"  
|- valign="top"  
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(55, 181, 98);text-align:center;font-size:1.5em;"| [[file:file.png|75px]]
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(55, 181, 98);text-align:center;font-size:1.5em;"| [[file:file.png|75px]]
[[Fetch|Large File Transfers via email]]<br>
[[Fetch|Large File Transfers through Email (Fetch)]]<br>
[[Files|Online File Storage]]<br>
[[Files|Online File Storage]]<br>


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<p>'''COMING SOON'''</p>
<p>'''COMING SOON'''</p>


|- valign="top"  
|- valign="top"
|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Certificates / Services'''
|colspan="3" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(192, 192, 192);text-align:center;font-size:1.5em;"| '''VPN Instructions'''
[[Security Certificates|The Certificate Warnings Issue]]<br>
[[Daily Bandwidth Report|Daily Bandwidth Report]]<br>
[[IPUPDATE]] <br>
[[Backup.bat]]<br>
 
|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(192, 192, 192);text-align:center;font-size:1.5em;"| '''VPN Instructions'''
[[VPN Clients Using Certificates]]<br>
[[VPN Clients Using Certificates]]<br>
[[VPN Clients Using Pre-Shared Keys]]<br>
[[VPN Clients Using Pre-Shared Keys]]<br>
[[Connecting Mac to a File Server]]<br>
[[Connecting Mac to a File Server]]<br>
[[Connecting Android device to a File Server]]<br>
[[Connecting Android Device to a File Server]]<br>
[[Connecting iOS Device to a File Server (for Video/Audio Playback)]]<br>


|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Client Configuration'''
|colspan="3" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Client Configuration'''
[[Round Cube]]<br>
[[Roundcube]]<br>
[[Squirrel Mail]]<br>
[[SquirrelMail]]<br>
[[Thunderbird]]<br>
[[Thunderbird]]<br>
[[Outlook]]<br>
[[Outlook]]<br>
|}
|}

Latest revision as of 11:41, 31 August 2022

Welcome to the Computerisms Help Pages

RETURN TO COMPUTERISMS HOME PAGE

These pages will always be a work in progress, I will add to them as I can...
If you desire to see certain instructions documented here, please let me know

Getting Support

Contact Computerisms at 867-334-7117; or you can email instead

Telephone Support for Basic Hosting (Email and FTP) is free

Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.
If a visit is required and the problem is not due to a malfunction in the hosting service, hourly billing will be applied.

Support for Advanced Hosting is billable by the hour

CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.
Therefore they require much more skill and time to be able to troubleshoot.

If it turns out a problem is found on one of our servers, it will not be billed.

Port Change

If you recieved an email asking you to change your email port number and encyrption type:

Email Port Change

Email Settings
Spam Filtering
Manage Email Accounts and Mailing Lists
Basic Email Troubleshooting
Out of Office/Vacation Responses in the Management Interface
Out of Office/Vacation Responses Using Roundcube

Calendar Server Configuration
Contacts Server Configuration


Large File Transfers through Email (Fetch)
Online File Storage

COMING SOON

VPN Instructions

VPN Clients Using Certificates
VPN Clients Using Pre-Shared Keys
Connecting Mac to a File Server
Connecting Android Device to a File Server
Connecting iOS Device to a File Server (for Video/Audio Playback)

Client Configuration

Roundcube
SquirrelMail
Thunderbird
Outlook