Main Page: Difference between revisions

Latest revision as of 11:41, 31 August 2022

Welcome to the Computerisms Help Pages

These pages will always be a work in progress, I will add to them as I can...
If you desire to see certain instructions documented here, please let me know

Getting Support Contact Computerisms at 867-334-7117; or you can email instead Telephone Support for Basic Hosting (Email and FTP) is free Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit. If a visit is required and the problem is not due to a malfunction in the hosting service, hourly billing will be applied. Support for Advanced Hosting is billable by the hour CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program. Therefore they require much more skill and time to be able to troubleshoot. If it turns out a problem is found on one of our servers, it will not be billed.
Port Change If you recieved an email asking you to change your email port number and encyrption type: Email Port Change
Email Settings Spam Filtering Manage Email Accounts and Mailing Lists Basic Email Troubleshooting Out of Office/Vacation Responses in the Management Interface Out of Office/Vacation Responses Using Roundcube			Calendar Server Configuration Contacts Server Configuration
Large File Transfers through Email (Fetch) Online File Storage			COMING SOON
VPN Instructions VPN Clients Using Certificates VPN Clients Using Pre-Shared Keys Connecting Mac to a File Server Connecting Android Device to a File Server Connecting iOS Device to a File Server (for Video/Audio Playback)			Client Configuration Roundcube SquirrelMail Thunderbird Outlook

@@ Line 3: / Line 3: @@
 <p style="text-align:center;">These pages will always be a work in progress, I will add to them as I can...<br>If you desire to see certain instructions documented here, please [mailto:bob@computerisms.ca let me know]</p>
-{| style="width: 100%; border-spacing:15px;border-collapse:separate"
+{| style="width: 100%; border-spacing:15px;border-collapse:separate;" cellpadding="10"
-|- valign="top" colspan="2"
+|- valign="top"
-|style="width:25%;border: 1px solid rgb(191, 238, 255); background-color: rgb(000, 255, 255);text-align:center;font-size:1.5em;"| '''Getting Support'''
+|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(000, 255, 255);text-align:center;font-size:1.5em;"| '''Getting Support'''
 <p style="font-weight:bold;text-align:center;font-size:1.25em;">
   Contact Computerisms at 867-334-7117; or you can [mailto:bob@computerisms.ca email instead]
 </p>
 <p style="font-weight:bold;text-align:center;font-size:1.0em;">
-Support for Basic Hosting (Email and FTP) is free</p>
+Telephone Support for Basic Hosting (Email and FTP) is free</p>
 <p style="font-weight:bold;text-align:center;font-size:0.75em;">
-Email and FTP are both very old technologies and it seldom takes more than a minute or two to solve problems</p>
+Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.<br>If a visit is required and the problem is not due to a malfunction in the hosting service, [http://www.computerisms.ca/index.php/business-network-management hourly billing] will be applied.</p>
 <p style="font-weight:bold;text-align:center;font-size:1.0em;">
 Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]</p>
 <p style="font-weight:bold;text-align:center;font-size:0.75em;">
-CalDAV/WebDAV protocols, while not new, are not as common or standardized as email and FTP, and take longer to figure out and fix.</p>
+CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.<br>Therefore they require much more skill and time to be able to troubleshoot.</p>
 <p style="font-weight:bold;text-align:center;font-size:1.0em;">
-If it turns out a problem is found on the server, it will not be billed.</p>
+If it turns out a problem is found on one of our servers, it will not be billed.</p>
-|}
-==Basic Hosting Services and How to Configure them==
+|- valign="top"
+|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Port Change'''
+<p style="font-weight:bold;text-align:center;font-size:0.75em;">
+If you recieved an email asking you to change your email port number and encyrption type:</p>
+'''[[Email Port Change|Email Port Change]]'''<br>
-*[[Email|Email]]
+|- valign="top"
-**[[Spam|Spam Filtering]]
+|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;" | [[file:mail.png|75px]]
-**[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]
+[[Email|Email Settings]]<br>
+[[Spam|Spam Filtering]]<br>
+[[QmailAdmin Management|Manage Email Accounts and Mailing Lists]]<br>
+[[Troubleshooting Email Issues|Basic Email Troubleshooting]]<br>
+[[QmailAdmin_Management#Modify_User|Out of Office/Vacation Responses in the Management Interface]]<br>
+[[Roundcube#Server_Side_Message_Filtering|Out of Office/Vacation Responses Using Roundcube]]<br>
-==Advanced Hosting Services and How to Configure them==
+|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(88, 137, 184);text-align:center;font-size:1.5em;"| [[file:con_cal.png|75px]]
-*[[Calendar|Calendars]]
+[[Calendar|Calendar Server Configuration]]<br>
-*[[Shared Address Book|Shared Address Books]]
+[[Shared Address Book|Contacts Server Configuration]]<br>
-*[[Fetch|Large File Transfers via email]]
-*[[Files|Online File Storage]]
-==Helpful Tricks==
-*[[Security Certificates|Learn about Certificate warnings and find how to get rid of them]]
-==Configuring your clients to connect to Computerisms Services==
+|- valign="top"
+|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(55, 181, 98);text-align:center;font-size:1.5em;"| [[file:file.png|75px]]
+[[Fetch|Large File Transfers through Email (Fetch)]]<br>
+[[Files|Online File Storage]]<br>
-*Configuring Webmail [[Round Cube]]
+|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 164, 76);text-align:center;font-size:1.5em;"| [[file:doc.png|75px]]
-*Configuring [[Thunderbird]]
+<p>'''COMING SOON'''</p>
-*Configuring [[Outlook]]
-*Supported but undocumented clients: Android, Iphone, squirrelmail
-*Need to know if your client will work?? [mailto:bob@computerisms.ca mail me.]
-==Configuring Your VPN RoadWarriors==
+|- valign="top"
-*[[VPN Clients Using Certificates]]
+|colspan="3" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(192, 192, 192);text-align:center;font-size:1.5em;"| '''VPN Instructions'''
-*[[VPN Clients Using Pre-Shared Keys]]
+[[VPN Clients Using Certificates]]<br>
-*[[Connecting Mac to a File Server]]
+[[VPN Clients Using Pre-Shared Keys]]<br>
-*[[Connecting Android device to a File Server]]
+[[Connecting Mac to a File Server]]<br>
+[[Connecting Android Device to a File Server]]<br>
+[[Connecting iOS Device to a File Server (for Video/Audio Playback)]]<br>
-==Bandwidth==
+|colspan="3" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Client Configuration'''
-*[[Daily Bandwidth Report]] Explanations and Documentation
+[[Roundcube]]<br>
+[[SquirrelMail]]<br>
-==Scripts==
+[[Thunderbird]]<br>
-*[[IPUPDATE]] - script to update firewalls on DHCP connections when IP address changes
+[[Outlook]]<br>
+|}

Main Page: Difference between revisions

Latest revision as of 11:41, 31 August 2022

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