Main Page: Difference between revisions

From help.computerisms.ca
Jump to navigation Jump to search
No edit summary
No edit summary
 
(97 intermediate revisions by 4 users not shown)
Line 1: Line 1:
<p style="font-weight:bold;font-size:3.5em;color:#103050;text-align:center;">Welcome to the Computerisms Help Pages</p>
<p style="font-weight:bold;font-size:3.5em;color:#103050;text-align:center;">Welcome to the Computerisms Help Pages</p>
<p style="font-weight:bold;font-size:2.5em;color:#103050;text-align:center;">[http://www.computerisms.ca/ RETURN TO COMPUTERISMS HOME PAGE]</p>
<p style="font-weight:bold;font-size:1.5em;color:#103050;text-align:center;">[http://www.computerisms.ca/ RETURN TO COMPUTERISMS HOME PAGE]</p>
<p style="text-align:center;">These pages will always be a work in progress, I will add to them as I can...<br>If you desire to see certain instructions documented here, please [mailto:bob@computerisms.ca let me know]</p>
<p style="text-align:center;">These pages will always be a work in progress, I will add to them as I can...<br>If you desire to see certain instructions documented here, please [mailto:bob@computerisms.ca let me know]</p>


{| style="width: 100%; border-spacing:15px;border-collapse:separate"
{| style="width: 100%; border-spacing:15px;border-collapse:separate;" cellpadding="10"
|- valign="top"
|- valign="top"  
|style="width:25%;border: 1px solid rgb(191, 238, 255); background-color: rgb(239, 251, 255);text-align:center;font-size:1.5em;"| '''Getting Support'''
|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(000, 255, 255);text-align:center;font-size:1.5em;"| '''Getting Support'''
<p style="font-weight:bold;text-align:center;font-size:1.25em;">
<p style="font-weight:bold;text-align:center;font-size:1.25em;">
  Contact Computerisms at 867-334-7117; or you can [mailto:bob@computerisms.ca email instead]
  Contact Computerisms at 867-334-7117; or you can [mailto:bob@computerisms.ca email instead]
</p>
</p>
<p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
Support for Basic Hosting (Email and FTP) is free</br>
Telephone Support for Basic Hosting (Email and FTP) is free</p>
Email and FTP are both very old technologies and it seldom takes more than a minute or two to solve problems 
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
*Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]
Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.<br>If a visit is required and the problem is not due to a malfunction in the hosting service, [http://www.computerisms.ca/index.php/business-network-management hourly billing] will be applied.</p>
**CalDAV/WebDAV protocols, while not new, are not as common as email and FTP - Computerisms cannot know all clients and their idiosyncrasies
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
**If it turns out a problem is found on the server, it will not be billed.
Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]</p>
|}
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.<br>Therefore they require much more skill and time to be able to troubleshoot.</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
If it turns out a problem is found on one of our servers, it will not be billed.</p>


==Getting Support==
|- valign="top"
*Contact Bob @ 867-334-7117; or you can [mailto:bob@computerisms.ca email instead]
|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Port Change'''
*Support for Basic Hosting (Email and FTP) is free
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
**Email and FTP are both very old technologies and it seldom takes more than a minute or two to solve problems 
If you recieved an email asking you to change your email port number and encyrption type:</p>
*Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]
'''[[Email Port Change|Email Port Change]]'''<br>
**CalDAV/WebDAV protocols, while not new, are not as common as email and FTP - Computerisms cannot know all clients and their idiosyncrasies
**If it turns out a problem is found on the server, it will not be billed.


==Basic Hosting Services and How to Configure them==
|- valign="top"
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;" | [[file:mail.png|75px]]
[[Email|Email Settings]]<br>
[[Spam|Spam Filtering]]<br>
[[QmailAdmin Management|Manage Email Accounts and Mailing Lists]]<br>
[[Troubleshooting Email Issues|Basic Email Troubleshooting]]<br>
[[QmailAdmin_Management#Modify_User|Out of Office/Vacation Responses in the Management Interface]]<br>
[[Roundcube#Server_Side_Message_Filtering|Out of Office/Vacation Responses Using Roundcube]]<br>


*[[Email|Email]]
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(88, 137, 184);text-align:center;font-size:1.5em;"| [[file:con_cal.png|75px]]
**[[Spam|Spam Filtering]]
[[Calendar|Calendar Server Configuration]]<br>
**[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]
[[Shared Address Book|Contacts Server Configuration]]<br>


==Advanced Hosting Services and How to Configure them==
*[[Calendar|Calendars]]
*[[Shared Address Book|Shared Address Books]]
*[[Fetch|Large File Transfers via email]]
*[[Files|Online File Storage]]


==Helpful Tricks==
|- valign="top"
*[[Security Certificates|Learn about Certificate warnings and find how to get rid of them]]
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(55, 181, 98);text-align:center;font-size:1.5em;"| [[file:file.png|75px]]
[[Fetch|Large File Transfers through Email (Fetch)]]<br>
[[Files|Online File Storage]]<br>


==Configuring your clients to connect to Computerisms Services==
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 164, 76);text-align:center;font-size:1.5em;"| [[file:doc.png|75px]]
<p>'''COMING SOON'''</p>


*Configuring Webmail [[Round Cube]]
|- valign="top"
*Configuring [[Thunderbird]]
|colspan="3" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(192, 192, 192);text-align:center;font-size:1.5em;"| '''VPN Instructions'''
*Configuring [[Outlook]]
[[VPN Clients Using Certificates]]<br>
*Supported but undocumented clients: Android, Iphone, squirrelmail
[[VPN Clients Using Pre-Shared Keys]]<br>
*Need to know if your client will work?? [mailto:bob@computerisms.ca mail me.]
[[Connecting Mac to a File Server]]<br>
[[Connecting Android Device to a File Server]]<br>
[[Connecting iOS Device to a File Server (for Video/Audio Playback)]]<br>


==Configuring Your VPN RoadWarriors==
|colspan="3" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Client Configuration'''
*[[VPN Clients Using Certificates]]
[[Roundcube]]<br>
*[[VPN Clients Using Pre-Shared Keys]]
[[SquirrelMail]]<br>
*[[Connecting Mac to a File Server]]
[[Thunderbird]]<br>
*[[Connecting Android device to a File Server]]
[[Outlook]]<br>
 
|}
==Bandwidth==
*[[Daily Bandwidth Report]] Explanations and Documentation
 
==Scripts==
*[[IPUPDATE]] - script to update firewalls on DHCP connections when IP address changes

Latest revision as of 11:41, 31 August 2022

Welcome to the Computerisms Help Pages

RETURN TO COMPUTERISMS HOME PAGE

These pages will always be a work in progress, I will add to them as I can...
If you desire to see certain instructions documented here, please let me know

Getting Support

Contact Computerisms at 867-334-7117; or you can email instead

Telephone Support for Basic Hosting (Email and FTP) is free

Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.
If a visit is required and the problem is not due to a malfunction in the hosting service, hourly billing will be applied.

Support for Advanced Hosting is billable by the hour

CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.
Therefore they require much more skill and time to be able to troubleshoot.

If it turns out a problem is found on one of our servers, it will not be billed.

Port Change

If you recieved an email asking you to change your email port number and encyrption type:

Email Port Change

Email Settings
Spam Filtering
Manage Email Accounts and Mailing Lists
Basic Email Troubleshooting
Out of Office/Vacation Responses in the Management Interface
Out of Office/Vacation Responses Using Roundcube

Calendar Server Configuration
Contacts Server Configuration


Large File Transfers through Email (Fetch)
Online File Storage

COMING SOON

VPN Instructions

VPN Clients Using Certificates
VPN Clients Using Pre-Shared Keys
Connecting Mac to a File Server
Connecting Android Device to a File Server
Connecting iOS Device to a File Server (for Video/Audio Playback)

 Client Configuration

Roundcube
SquirrelMail
Thunderbird
Outlook

Retrieved from "http://help.computerisms.ca/index.php?title=Main_Page&oldid=5281"