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==Video Instructions For Configuring Email Clients==
==Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"
|- valign="center"  
|- valign="center"  
|  [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|  [[file:thunderbird_logo.png|link=https://help.computerisms.ca/Thunderbird|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
|| [[file:Outlook.png|link=https://help.computerisms.ca/Outlook|75px]]
||
||
|-  
|-  
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
| [[Thunderbird|Thunderbird]]
||  [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||  [[Outlook|Outlook]]
||
||
|}
==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}
==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*<b>Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]</b>
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}
==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*<b>Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]</b>
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column 
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
</b>Verify Settings - Server Information</b>
*incoming server
*outgoing server
</b>Verify Settings - Login Information</b>
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
</b>Verify - Mail Account</b>
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
</b>[allow system to perform test]
*change settings: repeat test to troubleshoot
*Select "close" top right
|}
|}


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==Email Settings==
==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
====Computerisms Hosted Email====
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*IMAP: configure using SSL (port 993) Server: [[Domain Substitution|mail.yourdomain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server: [[Domain Substitution|mail.yourdomain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
*SMTP: Server:[[Domain Substitution|mail.yourdomain.tld]]
**Port 587: With Authentication using incoming user/pass and STARTTLS
**Port 465: With Authentication using incoming user/pass and SSL/TLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***Our email hosting uses Port 465 and SSL/TLS for SMTP
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
*Thunderbird Users: our mail servers are set up in a way that Thunderbird should find all this information automatically, all you need to do is enter your Name, Email Address, and Password in the Add Email Account Wizard.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication
*Outlook Users: Outlook may not be able to find this info automatically, so you may have to key it in manually.
 
*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed.  Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it


==Server Side Filters==
==Server Side Filters==
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*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use


==Mail Management==
==Mail Management (For our hosting)==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Latest revision as of 11:53, 3 June 2021

Instructions For Configuring Email Clients

Thunderbird Outlook

How to setup your email on iPhone

  • Navigate to your settings and select the Mail, Contacts, Calenders settings
  • Select Add Account
  • Select "Other" to add a POP3 or IMAP account
  • Choose Add Mail Account
  • Enter your Name, Email, Password and a Description
  • Click Next
  • For Incoming mail server
    • Host name: mail.domain.tld (for example mail.ctfn.ca)
    • User Name is your full email address
    • Password is the same password that you are using for email
  • For Outgoing Mail Server:
    • Host name: mail.domain.tld (for example mail.ctfn.ca)
    • User Name is your full email address
    • Password is the same password that you are using for email
  • Click Next and your email should be ready
  • Recommended : send an email to your self to check and make sure all settings are working

Email Settings

Computerisms Hosted Email

  • IMAP: configure using SSL (port 993) Server: mail.yourdomain.tld
  • POP3: configure using SSL (port 995) Server: mail.yourdomain.tld
  • SMTP: Server:mail.yourdomain.tld
    • Port 465: With Authentication using incoming user/pass and SSL/TLS
      • Our email hosting uses Port 465 and SSL/TLS for SMTP
  • Thunderbird Users: our mail servers are set up in a way that Thunderbird should find all this information automatically, all you need to do is enter your Name, Email Address, and Password in the Add Email Account Wizard.
  • Outlook Users: Outlook may not be able to find this info automatically, so you may have to key it in manually.

Server Side Filters

Server Side Message Filtering can be used by any program supporting the SIEVE protocol

  • NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
    • Enabling this feature will disable the ability to do forwarding and autoreplies in Qmailadmin
    • Qmailadmin is easier to use, Server Side Filtering provides more features and control
  • The Sieve Protocol is a platform independent method of filtering your mail
    • This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
    • In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
    • Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
      • Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
  • RoundCube can be used to implement Server Side Filters
  • SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
  • There is also a a Thunderbird Plugin, but it's a bit complicated to use

Mail Management (For our hosting)

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