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<h4>Welcome to the Computerisms Help Pages</h4>
<p style="font-weight:bold;font-size:3.5em;color:#103050;text-align:center;">Welcome to the Computerisms Help Pages</p>
<p style="font-weight:bold;font-size:1.5em;color:#103050;text-align:center;">[http://www.computerisms.ca/ RETURN TO COMPUTERISMS HOME PAGE]</p>
<p style="text-align:center;">These pages will always be a work in progress, I will add to them as I can...<br>If you desire to see certain instructions documented here, please [mailto:bob@computerisms.ca let me know]</p>


==Basic Hosting Services and How to Configure them==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;" cellpadding="10"
|- valign="top"
|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(000, 255, 255);text-align:center;font-size:1.5em;"| '''Getting Support'''
<p style="font-weight:bold;text-align:center;font-size:1.25em;">
Contact Computerisms at 867-334-7117; or you can [mailto:bob@computerisms.ca email instead]
</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
Telephone Support for Basic Hosting (Email and FTP) is free</p>
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.<br>If a visit is required and the problem is not due to a malfunction in the hosting service, [http://www.computerisms.ca/index.php/business-network-management hourly billing] will be applied.</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]</p>
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.<br>Therefore they require much more skill and time to be able to troubleshoot.</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
If it turns out a problem is found on one of our servers, it will not be billed.</p>


*[[Email|Email]]
|- valign="top"
**[[Spam|Spam Filtering]]
|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Port Change'''
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
If you recieved an email asking you to change your email port number and encyrption type:</p>
'''[[Email Port Change|Email Port Change]]'''<br>


==Advanced Hosting Services and How to Configure them==
|- valign="top"
*[[Calendar|Calendars]]
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;" | [[file:mail.png|75px]]
*[[Shared Address Book|Shared Address Books]]
[[Email|Email Settings]]<br>
*[[Fetch|Large File Transfers via email]]
[[Spam|Spam Filtering]]<br>
*[[Files|Online File Storage]]
[[QmailAdmin Management|Manage Email Accounts and Mailing Lists]]<br>
[[Troubleshooting Email Issues|Basic Email Troubleshooting]]<br>
[[QmailAdmin_Management#Modify_User|Out of Office/Vacation Responses in the Management Interface]]<br>
[[Roundcube#Server_Side_Message_Filtering|Out of Office/Vacation Responses Using Roundcube]]<br>


==Helpful Tricks==
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(88, 137, 184);text-align:center;font-size:1.5em;"| [[file:con_cal.png|75px]]
*[[Security Certificates|Learn about Certificate warnings and find how to get rid of them]]
[[Calendar|Calendar Server Configuration]]<br>
[[Shared Address Book|Contacts Server Configuration]]<br>


==Configuring your clients to connect to Computerisms Services==


*Configuring Webmail [[Round Cube]]
|- valign="top"
*Configuring [[Thunderbird]]
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(55, 181, 98);text-align:center;font-size:1.5em;"| [[file:file.png|75px]]
*Configuring [[Outlook]]
[[Fetch|Large File Transfers through Email (Fetch)]]<br>
*Supported but undocumented clients: Android, Iphone, squirrelmail
[[Files|Online File Storage]]<br>
*Need to know if your client will work?? [mailto:bob@computerisms.ca mail me.]
 
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 164, 76);text-align:center;font-size:1.5em;"| [[file:doc.png|75px]]
<p>'''COMING SOON'''</p>
 
|- valign="top"
|colspan="3" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(192, 192, 192);text-align:center;font-size:1.5em;"| '''VPN Instructions'''
[[VPN Clients Using Certificates]]<br>
[[VPN Clients Using Pre-Shared Keys]]<br>
[[Connecting Mac to a File Server]]<br>
[[Connecting Android Device to a File Server]]<br>
[[Connecting iOS Device to a File Server (for Video/Audio Playback)]]<br>
 
|colspan="3" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Client Configuration'''
[[Roundcube]]<br>
[[SquirrelMail]]<br>
[[Thunderbird]]<br>
[[Outlook]]<br>
|}

Latest revision as of 12:41, 31 August 2022

Welcome to the Computerisms Help Pages

RETURN TO COMPUTERISMS HOME PAGE

These pages will always be a work in progress, I will add to them as I can...
If you desire to see certain instructions documented here, please let me know

Getting Support

Contact Computerisms at 867-334-7117; or you can email instead

Telephone Support for Basic Hosting (Email and FTP) is free

Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.
If a visit is required and the problem is not due to a malfunction in the hosting service, hourly billing will be applied.

Support for Advanced Hosting is billable by the hour

CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.
Therefore they require much more skill and time to be able to troubleshoot.

If it turns out a problem is found on one of our servers, it will not be billed.

Port Change

If you recieved an email asking you to change your email port number and encyrption type:

Email Port Change

Email Settings
Spam Filtering
Manage Email Accounts and Mailing Lists
Basic Email Troubleshooting
Out of Office/Vacation Responses in the Management Interface
Out of Office/Vacation Responses Using Roundcube

Calendar Server Configuration
Contacts Server Configuration


Large File Transfers through Email (Fetch)
Online File Storage

COMING SOON

VPN Instructions

VPN Clients Using Certificates
VPN Clients Using Pre-Shared Keys
Connecting Mac to a File Server
Connecting Android Device to a File Server
Connecting iOS Device to a File Server (for Video/Audio Playback)

Client Configuration

Roundcube
SquirrelMail
Thunderbird
Outlook