Email

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Video Instructions For Configuring Email Clients

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Thunderbird Outlook

Supported Programs and Devices

Thunderbird Outlook Eudora Mac Mail
Android IPad/IPhone Blackberry


How to setup your email on Thunderbird

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  • Enter your Name, Email and Password and click on Continue
  • Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
  • For IMAP configure using SSL (port 993)
  • For POP3 configure using SSL (port 995)
  • For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
  • Click on Done
  • Your email is now setup send a email to yourself to make sure you can send and receive emails
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How to setup your email on Outlook

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  • Select the "Manual setup or additional server types"
  • Click Next
  • Select POP or IMAP than click next
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  • 1: Fill the required information
    • Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
    • Make sure that your username is your full email address
  • 2: Click on "More Settings"
  • Click on the Outgoing server tab
  • On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
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  • Click on the Advance tab
    • Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
    • Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
  • Click on Ok
  • Click Next
  • If everything setup correctly outlook should be able to login to your account and send a test message

How to setup your email on iPhone

  • Navigate to your settings and select the Mail, Contacts, Calenders settings
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  • Select Add Account
  • Select "Other" to add a POP3 or IMAP account
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  • Choose Add Mail Account
  • Enter your Name, Email, Password and a Description
  • Click Next
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  • For Incoming mail server
    • Host name: mail.domain.tld (for example mail.ctfn.ca)
    • User Name is your full email address
    • Password is the same password that you are using for email
  • For Outgoing Mail Server:
    • Host name: mail.domain.tld (for example mail.ctfn.ca)
    • User Name is your full email address
    • Password is the same password that you are using for email
  • Click Next and your email should be ready
  • Recommended : send an email to your self to check and make sure all settings are working
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Email Settings

  • IMAP: configure using SSL (port 993) Server:mail.domain.tld
  • POP3: configure using SSL (port 995) Server:mail.domain.tld
  • SMTP: Server:mail.domain.tld
    • Port 465: With Authentication using incoming user/pass and SSL
    • Port 587: With Authentication using incoming user/pass and STARTTLS
      • Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
      • NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
      • NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication
  • Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
  • Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
  • Certificates are self-signed. Please install the CA certificate, or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

Server Side Filters

Server Side Message Filtering can be used by any program supporting the SIEVE protocol

  • NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
    • Enabling this feature will disable the ability to do forwarding and autoreplies in Qmailadmin
    • Qmailadmin is easier to use, Server Side Filtering provides more features and control
  • The Sieve Protocol is a platform independent method of filtering your mail
    • This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
    • In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
    • Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
      • Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
  • RoundCube can be used to implement Server Side Filters
  • SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
  • There is also a a Thunderbird Plugin, but it's a bit complicated to use

Mail Management