Fetch

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Accessing the Service

  • You can reach this service by pre-pending fetch to your domain name and entering it in the address bar of your browser

Large File Transfers

  • Many mail servers do not accept mail with large attachments, most will limit the size of allowable mail to between 5 and 10 MB.
  • Computerisms mail server allows mails up to 10 MB in size
  • This utility can transfer files up to 2 GB in size, depending on how the plugins are configured
  • This utility is straightforward and easy to use
  • This utility employs a number of features to encrypt connection and prevent unwanted people and bots from accessing your data
  • This utility uses its own username/password database, which means your email username and password are not necessarily the same as they are here.

Setting up Users on the Computerisms Large File Transfer Utility

  • Go to https://fetch.domain.tld and accept the Security Certificate
  • Enter the Administrative Email address as User name, the associated email password, and click Login
    • The Administrative Email address and its password will be supplied to you when we contact you to let you know your domain is set up
Help.fetch.login.png
Help.fetch.first.menu.png
  • In the next window, click the Administration link
  • Select the Users icon
Help.fetch.admin.menu.png
Help.fetch.add.user.1.png
  • Click the Add User icon
  • Set the login name
    • Note this does not have to be in the format of an email address
    • The advantage to using an email address as a login name is your users will not have to remember a different login name for this service.
  • Set the Password
    • You can set the password to be the same as the user's email password, but updating the email password will not update this password
  • Enter the user's Full Name
  • Enter the user's Email Address
  • Set the Group for this user:
    • Administrator's Group will allow this user to add new users and modify the system
    • Registered Users Group will allow the user to log in and upload files to be delivered to other users
      • This group is where you should put your staff
    • Unregistered Users are not allowed to send files, only receive them
      • A recipient does not have to be registered in order to download files sent to him
      • This group is largely unused, but would be where you would normally put users external to your organization
  • If the user's preferred language is not English, set it here
  • Ensure the Active setting is selected, and press the Add button
  • Rinse and Repeat for every user on your network that will need to send large files
Help.fetch.add.user.2.png

Transferring Large Files

Help.fetch.login.png
Help.fetch.file.upload.png
  • Click the Choose File button and navigate to the file you want to send, then click ok
    • Depending on if and how the plugins are configured, you may be able to send more than one file at a time
  • The maximum file upload size and other details are listed for your convenience
  • When you have selected all files you want to send, click the Upload button
  • After clicking the Upload button, your browser should show you some kind of upload progress indicator
    • Different browsers may display this differently
Help.fetch.upload.progress.png
center\500px
  • When the file has been uploaded, the server will ask you some questions about the file
  • OPTIONAL: Description is useful if there are several files waiting to be delivered
  • OPTIONAL: Use Captcha will make it so the recipient will have to read letters and numbers from a picture and enter them in order to retrieve the file
    • This may cause some inconvenience to your recipient, but is a security measure against hacking scripts and other exploits
  • OPTIONAL: Send me an email - select this to receive a copy of the mail sent to the recipient
    • This option provides proof that mail was successfully sent from the server
  • Email Subject: the subject for the email notification the recipient will get
  • Email Message: the body of the email notification the recipient will get
  • OPTIONAL: Password protect will require the user to enter a password to download the file
    • This provides an additional layer of security to Use Captcha, but instead of keeping out scripts and programs, it keeps out humans
  • OPTIONAL: Send password in e-mail will send the password you set in the notification email.
    • This may not be appropriate, for example when sending to an email address that more than one person may be checking
    • If you wish to set a password, but not send it in the email, then set the password and phone the recipient to tell him what it is
  • When you have filled in all the details, click the Complete Upload button
  • The next page will display the download link and the removal link so you can test and/or remove your file
Help.fetch.upload.final.png

Configuring the Plugins

  • Go to https://fetch.domain.tld and accept the Security Certificate
  • Enter the Administrative Email address as User name, the associated email password, and click Login
    • The Administrative Email address and its password will be supplied to you when we contact you to let you know your domain is set up
Help.fetch.login.png
Help.fetch.first.menu.png
  • In the next window, click the Administration link
  • Select the Plugins Icon
Help.fetch.plugins.1.png
Help.fetch.plugins.2.png
  • ACL stands for Access Control List - this icon will lead you to where you can enable and disable plugins for each of the three groups
  • Plugins Options - this icon will lead you to where you can change settings on the various plugins
  • Click on the link along the left hand side to configure each plugin
    • Captcha - This plugin allows use of a captcha, which helps prevent unauthorized access from automated internet bots
      • Configuration Options: None
    • Compression - not enabled at this time
    • email - This plugin takes care of emailing notifications that a file is waiting to be picked up
      • Configuration Options: allow multiple recipients to be notified a file is available for pickup for each group
    • expire - this plugin is used to limit the number of days a file can be accessed after it is uploaded
      • Configuration Options: the number of days
    • filesize - this plugin will let you limit the maximum allowable file size
      • Configuration Options: maximum file size per group
    • grouponip - this plugin puts the user in the administrators, registered users, or unregistered users groups according to the IP address the connection is coming from
      • Configuration Options: IP addresses
    • mimetypes - this plugin is for limiting what kinds of files users can upload
      • Configuration Options: MIME types
    • password - this plugin allows the sender to require a password for the recipient to be able to download it, which prevent unauthorized humans from accessing the document
      • Configuration Options: None
Help.fetch.plugins.list.png
Help.fetch.plugins.acl.1.png
  • ACLs are used to enable or disable plugins for each of the three groups
  • Plugins are disabled by default and must be explicitly enabled for each group in order to work
  • To add more plugins, click the Plugins ACL link
  • Select the plugin you wish to enable
  • Select the group you wish to enable it for
  • Select enable
  • click the add button
Help.fetch.plugins.acl.2.png