Fetch

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Accessing the Service

  • You can reach this service by pre-pending fetch to your domain name and entering it in the address bar of your browser

Large File Transfers

  • Many mail servers do not accept mail with large attachments, most will limit the size of allowable mail to between 5 and 10 MB
  • The Computerisms mail server allows mail with attachments up to ~10 MB in size
  • This utility can transfer files up to 2 GB in size
  • This utility is straightforward and easy to use
  • This utility employs a number of features to encrypt connection and prevent unwanted people and bots from accessing your data
  • This utility uses its own username/password database, which means your email username and password are not necessarily the same as they are for Fetch.

Setting up Users on the Computerisms Hosted Fetch Utility

  • Go to https://fetch.domain.tld
  • Enter the Administrative Email address as User name, the associated email password, and click Login
    • The Administrative Email address and its password will be supplied to you when we contact you to let you know your domain is set up
  • From the dashboard, on the sidebar click System Users, then Add new
  • Set the display name for the user (this is different from the name they will use to login!)
    • A suggestion would be to make this the user's full name, or something that you will recognize the user by for later management.
  • Set the log in username
    • Note this does not have to be in the format of an email address, you are free to set anything you want
    • The advantage to using an email address as a login name is your users will not have to remember a different login name for this service
  • Set the Password
    • You can set the password to be the same as the user's email password, but updating the email password will not update this password
    • You can also hit Generate to create a very secure jumble of letters for the password, but this may be hard to remember for the user
  • Enter the user's Email Address
  • Set the Role for this user:
    • System Administrator will allow this user to add new users and modify them, and modify the system
    • Account Manager will allow this user to add new users and modify them, but not modify system settings
    • Uploader will allow the user to log in and upload files to be delivered to other users
      • This group is where you should put your staff
  • Max upload filesize is for if you wish to limit the size of files this user can upload. This is not global, it only affects the user you are creating
    • Set it to 0 to automatically set the max size to the server-wide default
  • Ensure the Active checkbox is selected, otherwise the user will be unable to login
  • Check Send welcome email if you'd like to have the user be sent their new account login credentials via email. If this is not selected, the user will be created but you will have to provide the username and password to them via a different method
  • Rinse and Repeat for every user on your network that will need to send large files

Transferring Large Files

  • From the dashboard, go to the sidebar, and click on Files, then Upload
  • After clicking the Upload button, your browser should show you some kind of upload progress indicator
    • Different browsers may display this differently
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  • When the file has been uploaded, the server will ask you some questions about the file
  • OPTIONAL: Description is useful if there are several files waiting to be delivered
  • OPTIONAL: Use Captcha will make it so the recipient will have to read letters and numbers from a picture and enter them in order to retrieve the file
    • This may cause some inconvenience to your recipient, but is a security measure against hacking scripts and other exploits
  • OPTIONAL: Send me an email - select this to receive a copy of the mail sent to the recipient
    • This option provides proof that mail was successfully sent from the server
  • Email Subject: the subject for the email notification the recipient will get
  • Email Message: the body of the email notification the recipient will get
  • OPTIONAL: Password protect will require the user to enter a password to download the file
    • This provides an additional layer of security to Use Captcha, but instead of keeping out scripts and programs, it keeps out humans
  • OPTIONAL: Send password in e-mail will send the password you set in the notification email.
    • This may not be appropriate, for example when sending to an email address that more than one person may be checking
    • If you wish to set a password, but not send it in the email, then set the password and phone the recipient to tell him what it is
  • When you have filled in all the details, click the Complete Upload button
  • The next page will display the download link and the removal link so you can test and/or remove your file