Email

Video Instructions For Configuring Email Clients

Thunderbird	Outlook

Supported Programs and Devices

Thunderbird	Outlook	Eudora	Mac Mail
Android	IPad/IPhone	Blackberry

How to setup your email on Thunderbird

Required: Before continuing this section please complete How to install Computerisms Certificate Authority into your Thunderbird mail client Navigate to add a new account If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
	Enter your Name, Email and Password and click on Continue
Make sure the server host name for both Incoming and Outgoing is mail.domain.tld For IMAP configure using SSL (port 993) For POP3 configure using SSL (port 995) For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS Click on Done Your email is now setup send a email to yourself to TEST functionality.

How to setup your email on Outlook

Required: Before continuing this section please complete How to install Computerisms Certificate Authority into your Windows 10 Operation System type "control panel" dialog box; bottom left corner, beside the start menu. select "control panel" when the [pop-up] menu appears. select "small icons" the View type drop down; in the top right of the screen. select "mail (microsoft outlook) right side column select "email accounts" [pop-up] menu
	double click: on correct mail account
Select "IMAP" account type: drop-down Verify Settings - Server Information incoming server outgoing server Verify Settings - Login Information username password Select "more settings" bottom right
	Verify - Mail Account Select "advanced" top menu bar
Incoming server, [IMAP]: type: 993 [POP] type: 995 Encrypted connection, Select "SSL/TLS drop down Outgoing server, [SMTP]: type: 587 Encrypted connection, Select "STARTTLS" drop down Select "OK"
	Select "next" bottom right [allow system to perform test] Test failure: change settings: repeat test to troubleshoot Test completed; as shown: select "close" top right

How to setup your email on iPhone

Navigate to your settings and select the Mail, Contacts, Calenders settings
	Select Add Account
Select "Other" to add a POP3 or IMAP account
	Choose Add Mail Account
Enter your Name, Email, Password and a Description Click Next
	For Incoming mail server Host name: mail.domain.tld (for example mail.ctfn.ca) User Name is your full email address Password is the same password that you are using for email
For Outgoing Mail Server: Host name: mail.domain.tld (for example mail.ctfn.ca) User Name is your full email address Password is the same password that you are using for email Click Next and your email should be ready Recommended : send an email to your self to check and make sure all settings are working

Email Settings

• IMAP: configure using SSL (port 993) Server:mail.domain.tld
• POP3: configure using SSL (port 995) Server:mail.domain.tld
• SMTP: Server:mail.domain.tld
  • Port 465: With Authentication using incoming user/pass and SSL
  • Port 587: With Authentication using incoming user/pass and STARTTLS
    • Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
    • NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
    • NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

• Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
• Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
• Certificates are self-signed. Please install the CA certificate, or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

Server Side Filters

Server Side Message Filtering can be used by any program supporting the SIEVE protocol

• NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
  • Enabling this feature will disable the ability to do forwarding and autoreplies in Qmailadmin
  • Qmailadmin is easier to use, Server Side Filtering provides more features and control
• The Sieve Protocol is a platform independent method of filtering your mail
  • This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
  • In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
  • Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
    • Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
• RoundCube can be used to implement Server Side Filters
• SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
• There is also a a Thunderbird Plugin, but it's a bit complicated to use

Mail Management

• Manage your email accounts, passwords, mailing lists, and more

WEBmail Management

rc.(domain name).com .net .org

manage.(domain name).com .net .org