Enter the Administrative Email address as User name, the associated email password, and click Login
The Administrative Email address and its password will be supplied to you when we contact you to let you know your domain is set up
From the dashboard, on the sidebar click System Users, then Add new
Set the display name for the user (this is different from the name they will use to login!)
A suggestion would be to make this the user's full name, or something that you will recognize the user by for later management.
Set the log in username
Note this does not have to be in the format of an email address, you are free to set anything you want
The advantage to using an email address as a login name is your users will not have to remember a different login name for this service
Set the Password
You can set the password to be the same as the user's email password, but updating the email password will not update this password
You can also hit Generate to create a very secure jumble of letters for the password, but this may be hard to remember for the user
Enter the user's Email Address
Set the Role for this user:
System Administrator will allow this user to add new users and modify them, and modify the system
Account Manager will allow this user to add new users and modify them, but not modify system settings
Uploader will allow the user to log in and upload files to be delivered to other users
This group is where you should put your staff
Max upload filesize is for if you wish to limit the size of files this user can upload. This is not global, it only affects the user you are creating
Set it to 0 to automatically set the max size to the server-wide default
Ensure the Active checkbox is selected, otherwise the user will be unable to login
Check Send welcome email if you'd like to have the user be sent their new account login credentials via email. If this is not selected, the user will be created but you will have to provide the username and password to them via a different method
Rinse and Repeat for every user on your network that will need to send large files
Enter the credentials provided to you for this utility, and click Login
From the dashboard, go to the sidebar, and click on Files, then Upload
Once on this page, you may drag and drop files into the box or press Add files to select them manually
You are allowed to upload multiple files at a time, just drag/select as many as you want to upload
Once you've selected all the files you wish to upload, hit upload files. You will see the upload progress go up for each file as they upload
When the file(s) have been uploaded, the server will ask you some questions about them
Title allows you to change the name of the file as shown in Fetch to you and the people you send the files to
Description allows you to add a description to the file, which will be shown to you and the people you send that file to
Expiration date allows you to set a date on which the file will be deleted (if wishing to use this feature, make sure to tick the File expires checkbox, otherwise the date you set will do nothing)
Allow public downloading of this file is to allow the file to be accessed by people who do not have an account on your Fetch. You likely want to tick this box, unless you are sending information between users at your company/non-profit/group of people
Assignations allow you to select people on which to allow access to the files. This is what you'd want to use if you were sending a large file within your company/non-profit/group of people. You can also use assignations to allow access to an entire group of users, if so desired
If you're allowing public downloading there's no real benefit to assigning it to a user, you can leave this blank
Categories allows you to categorize your file into categories made by the administrator of your Fetch instance
The next page will display the information you set on the previous screen, along with a download link (if you made the file available for public download)
To get the link to send to other people, click on the Public button, and a window should pop-up with the link to copy