help.computerisms.ca - User contributions [en-ca]

Email

2019-12-18T22:35:33Z

Scott:

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to TEST functionality.
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

QmailAdmin Management

2019-10-24T17:49:49Z

Scott: /* Regular Account */

==Video Instructions==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| style="width: 33%;" | [[file:mail.png|link=http://help.computerisms.ca/images/7/77/QmailAdmin.GeneralUser.mp4|75px]]
| style="width: 33%;" | [[file:mail.png|link=http://help.computerisms.ca/images/e/ef/QmailAdmin.MailingLists.mp4|75px]]
| style="width: 33%;" | [[file:mail.png|link=http://help.computerisms.ca/images/e/e6/QmailAdmin.AdminUser.mp4|75px]]
|-
| [[Media:QmailAdmin.GeneralUser.mp4|Passwords, Forwards and Auto Responses]]
|| [[Media:QmailAdmin.MailingLists.mp4|Mailing List Management]]
|| [[Media:QmailAdmin.AdminUser.mp4|Domain/Account Administration]]
|-
|}

=Regular Account=
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open Web browser
*Enter '''manage.'''[[Domain_Substitution|'''domain.tld''']] in your address bar and press '''Enter'''
*You will be prompted for a '''username''' and '''password'''
**Enter your '''User Account'''
**Enter your '''Domain Name'''
**Enter your '''email password''' as your Password
|[[File:Managelogin.png|centre|700px]]
|}

==Modify User==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|[[File:Managemodifiuser.png|centre|500px]]
|
*[[Media:QmailAdmin.GeneralUser.mp4|Watch the Video]]
*In this window you can:
**Enter your '''Real name'''
**Change '''Password'''
**Choose '''Routing'''
***''Standart (No Forwarding)'' - all emails go directly to your account.
***''All mail deleted'' - all emails will be deleted by server.
***''Forward To:'' - all emails will be sent to another email account.
**Set up '''Vacation Auto-Response'''
*When you finish editing account press '''Modify User'''
|}

=Admin Account=
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*[[Media:QmailAdmin.AdminUser.mp4|Watch the Video]]
*Open Web browser
*Enter '''manage.'''[[Domain_Substitution|'''domain.tld''']] in your address bar and press '''Enter'''
*You will be prompted for a '''username''' and '''password'''
**Enter your '''User Account'''
**Enter your '''Domain Name'''
**Enter your '''email password''' as your Password
|[[File:Managelogin.png|centre|500px]]
|-
|[[File:Managemain.png|centre|500px]]
|
*When you login, you can see the '''Main menu'''
*As an administrator you can:
**Mamage:
***[[QmailAdmin Management#Manage Email Accounts|'''Email Accounts''']]
***[[QmailAdmin Management#Manage Forwards|'''Forwards''']]
***'''Robots'''
***[[QmailAdmin Management#Manage Mailing Lists|'''Mailing Lists''']]
**Create:
***[[QmailAdmin Management#New Email Account|'''New Email Account''']]
***[[QmailAdmin Management#New Forward|'''New Forward''']]
***'''New Mail Robot'''
***[[QmailAdmin Management#New Mailing List|'''New Mailing List''']]
|}

==New Email Account==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*[[Media:QmailAdmin.AdminUser.mp4|Watch the Video]]
*On the main menu go to '''New Email Account'''
|[[File:Managemain.png|centre|500px]]
|-
|[[File:Managenewemailacc.png|centre|500px]]
|
*Enter new '''Email Account'''
*Enter '''Password'''
*Enter '''Password (again)'''
*Enter '''Real Name''', if you want
*Click '''Add''' button
|}

==New Forward==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*[[Media:QmailAdmin.AdminUser.mp4|Watch the Video]]
*On the main menu go to '''New Forward'''
|[[File:Managemain.png|centre|500px]]
|-
|[[File:Manageaddforward.png|centre|500px]]
|
*Enter '''Name'''
*Enter '''Destination'''
*Click '''Add''' button
|}

==New Mailing List==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*[[Media:QmailAdmin.MailingLists.mp4|Watch the Video]]
*On the main menu go to '''New Mailing List'''
|[[File:Managemain.png|centre|500px]]
|-
|[[File:Manageaddmalinglist.png|centre|600px]]
|
*'''Enter'''
**Mailing List Name
**List owner email address
**Prefix outgoing subject headers with
*'''Choose Posting Messages:'''
**Anyone can post.
**Only subscribers can post, all others bounce.
**Only subscribers can post, all others go to moderators for approval.
**Only moderators can post, all others bounce.
**Only moderators can post, all messages go to moderators for approval.
*Choose in List Options '''Replies should go to'''
**the original sender
**the entire list
**the address
*Also you can check marks in sections
**Remote Administration
**Subscription Requests
**Message Archives
*When you done click '''Add''' button
*Click '''Add''' button
|}

==Manage Email Accounts==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*[[Media:QmailAdmin.AdminUser.mp4|Watch the Video]]
*On the main menu go to '''Email Accounts'''
|[[File:Managemain.png|centre|500px]]
|-
|[[File:Managemodifyemail.png|centre|500px]]
|
*In the Email Accounts window you can
**[[QmailAdmin Management#Modify User|'''Modify User''']]
**'''Delete Account'''
**'''Catch All Account''' - this allows to get all emails with different spelling, but it will get lots of spam as well. So it is not recommended to set up this feature.
|}

==Manage Forwards==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*[[Media:QmailAdmin.AdminUser.mp4|Watch the Video]]
*On the main menu go to '''Forwards'''
|[[File:Managemain.png|centre|500px]]
|-
|[[File:Managemodifyforwards.png|centre|500px]]
|
*In the Forward Accounts window you can
**[[QmailAdmin Management#Modify Forward|'''Modify Forward''']]
**'''Delete Forward'''
|-
|
*In the Modify Forward window you can
**'''Change Destination'''
**'''Delete Forward'''
|[[File:Managemodifyforwards2.png|centre|500px]]
|-
|}

==Manage Mailing Lists==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|[[File:Managemain.png|centre|500px]]
|
*[[Media:QmailAdmin.MailingLists.mp4|Watch the Video]]
*On the main menu go to '''Mailing Lists'''
|-
|
*In the Mailing Lists window you can
**'''Delete Mailing List'''
**[[QmailAdmin Management#New Mailing List|'''Modify Mailing Lists''']]
**'''Add Subdcriber'''
**'''Delete Subscriber'''
**'''Show Subscribers'''
**'''Add Moderator'''
**'''Delete Moderator'''
**'''Show Moderators'''
**'''Add Digest Subscriber'''
**'''Delete Digest Subscriber'''
**'''Show Digest Subscribers'''
|[[File:Managemodifymailinglist.png|centre|500px]]
|-
|}

Email

2019-10-22T23:22:30Z

Scott: /* WEBmail */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

Email

2019-10-22T23:21:28Z

Scott: /* Mail Management */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

Email

2019-10-22T23:18:27Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-10-22T23:17:28Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-10-22T23:15:31Z

Scott: /* How to setup your email on Thunderbird */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-10-22T23:12:41Z

Scott: /* How to setup your email on Thunderbird */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|600px]]
|-
|[[File:Tbemail2.png|centre|600px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

How to import Certificate Authority on Outlook

2019-09-26T20:22:31Z

Scott: Created page with "*OUTLOOK: (certificate set-up) Install certificate: help.computerisms.ca (downloads) Login as Administrator: use small (head & shoulders) icon to logout: select: Administrat..."

*OUTLOOK: (certificate set-up)

Install certificate: help.computerisms.ca (downloads)

Login as Administrator: use small (head & shoulders) icon to logout: select: Administrator

MMC to console

File: Add/Remove Snap-in | Select: Certificates Select: ADD | Select: Computer Account - Finish: Click OK

DBL click: on certificate: RIGHT click: on (Trusted Root Certification Authorities) Select: ALL TASKS - IMPORT

NEXT: Browse for certificate in downloads: OPEN | NEXT | NEXT | FINISH

CHECK or DELETE: certificate: Expand: (Trusted Root Certification Authorities) Select: Certificates | DELETE from list.

Open: control panel: small icons: select: mail Select: Email Accounts Select: Account | Select: Change | Select: More Settings | Select: Advanced (verify settings)

Security Certificates

2019-09-26T20:21:58Z

Scott: /* Importing Certificate Authority */

==FAQ==
*Where can I download a copy of the Certificate Authority?
**right-click [[Media:Computerisms.Root.Certificate.pem|This Link]] and choose "Save As" or "Save Target As", or "Save Link As"
**Or use [[Media:Computerisms.Root.Certificate.p12|This Link]] if your device or computer needs a P12 Certificate
**Or use [[Media:Computerisms.Root.Certificate.crt|This Link]] if your device or computer needs a DER encoded Certificate (Android)
*I told firefox to make an exception for the webmail certificate, but every once in a while it pops up again...
**Ya, that is expected behaviour. The best solution is to install the Certificate Authority as described in the videos below.

==VIDEO: Instructions for installing the Certificate Authority (AKA, getting rid of those warnings)==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:Ubuntu_icon.png|link=http://help.computerisms.ca/images/8/86/InstallCA-Ubuntu.mp4|Ubuntu|75px]]
||[[file:Microsoft_windows.png|link=http://help.computerisms.ca/images/0/0a/InstallingCertificateAuthority.mp4|Windows|75px]]
|| [[file:Mac_icon.png|link=http://help.computerisms.ca/images/6/6f/InstallCA-OSX.mp4|Mac OS X|75px]]
|-
| [[Media:InstallCA-Ubuntu.mp4|Ubuntu]]
|| [[Media:InstallingCertificateAuthority.mp4|Windows]]
|| [[Media:InstallCA-OSX.mp4|Mac OS X]]
|}

==Importing Certificate Authority==
*[[How to import Certificate Authority in Ubuntu]]
*[[How to import Certificate Authority in Windows 7]]
*[[How to import Certificate Authority in Windows 10]]
*[[How to import Certificate Authority on iPhone]]
*[[How to import Certificate Authority on MAC]]
*[[How to import Certificate Authority on Thunderbird]]
*[[How to import Certificate Authority on Outlook]]

==Firefox - Create Security Exception==

*Creating a Security Exception is not a recommended way to do this, though it is generally the fastest easiest way to just get by in Firefox
**If you create an exception, you will need to remove this certificate later when you install the Certificate Authority.
**It is better to [[How_to_import_Certificate_Authority_in_Windows_10#How_to_install_Computerisms_Certificate_Authority_into_your_Firefox_Web_Browser|import the CA into firefox]]

{| style="width:100%" border="1" cellspacing="0"
|-
|style="width: 50%"|
*Open Firefox and navigate to a site that will generate the Security Certificate warning, such as https://rc.computerisms.ca
*Click on the link called "I understand the risks"
*Click on the button called Add Exception
|[[File:help.cert.ff.add.exception.png|center|500px]]
|-
|[[File:help.cert.ff.confirm.exception.png|center|500px]]
|
*Click the "Confirm Security Exception" button
**If the button is greyed out, give it a few seconds and it should come back
|-
|}

==Safari - Importing Certificate Authority==
*Open Safari and type '''''rc.computerisms.ca''''' in the address bar
[[File:Screen_Shot_2015-02-05_at_1.11.02_PM.png|center|]]
*In pop up window press '''Show certificate'''
[[File:Screen_Shot_2015-02-05_at_1.13.11_PM.png|center|]]
*Choose '''Computerisms Certificate Authority'''
[[File:Screen_Shot_2015-02-05_at_1.13.57_PM.png|center|]]
*Click '''Trust'''
*Choose '''Always Trust'''
[[File:Screen_Shot_2015-02-17_at_9.12.59_AM.png|center|]]
*In pop up window type your '''Username''' and '''Password''' (This is the user/pass you use to log into your computer)
*Click '''Update Settings'''
[[File:Screen_Shot_2015-02-05_at_1.14.35_PM.png|center|]]

==What are Security Certificates and what are they used for?==
*All sites you visit that have https:// in the address bar are encrypted using a certificate
*Security Certificates are a method of establishing trust and encrypting communication between different entities on a network
**An entity can be a person or a computer
**Certificates are issued to each entity, much like an identification card might be issued to each member of an organization
**Each Certificate must be signed by a Certificate Authority, often referred to as the CA
***Every certificate signed by the CA will have a trust relationship with every other certificate that is also signed by the same CA
**When two certificates trust each other, they can be used to encrypt a connection
***This is especially important when transmitting a username and password across the internet
**So by installing Computerisms Certificate Authority on your computer, you are instructing your computer to trust Computerisms Services, and your computer will not longer display a warning that you are connecting to an untrusted service.
*Every password protected service provided by Computerisms will use Security Certificates to encrypt network connections

==So why do I get a Security Certificate Warning?==
*Certificate warnings can be caused by several factors, but the most important thing to know is that just because you see a warning does not mean the connection is not encrypted
*One possible reason for the Certificate Warning is that your computer does not know the origin of the certificate on the server
**When you go to an https enable site that does not show the warning, it is because a purchased certificate on the server and a certificate on your computer have been signed by the same CA
**When one generates his own Certificates instead of purchasing them, as Computerisms does, they are considered Self-Signed.
**Since Computerisms uses self-signed certificates and doesn't pay the fees to have its certificates signed by the same CA used by your computer, your computer will not trust the server's certificate
***A person with the right knowledge can set up a system that is just as secure at a fraction of a fraction (yes, a fraction of a fraction) of the cost of purchasing certificates
***Using paid Certificates on a Hosting Server that is hosting many domains is prohibitively expensive
**Since your computer cannot verify the origin of the certificate on the server, it cannot establish a trust relationship with the server
***The warning will inform you that the certificate on the server cannot be trusted because its origins cannot be confirmed
***Since you know the origins of the certificate (It comes from Computerisms), you can override your computer's paranoia
**By temporarily overriding the warning, you instruct your computer to trust the certificate on the server
**Once the trust is established, then the certificates can be used to encrypt the communication so your password is not transmitted in clear text
**Installing the Computerisms CA on your computer will make it so your computer trusts the server's certificate without throwing a warning
*Another reason a security certificate warning might pop up is a mismatched address
**Computerisms Webmail is one site that answers to many names, such as [[Domain Substitution|https://webmail.domain.tld]]
**If you arrive at the site by a name that is different than the one on the certificate, your computer will warn you that the address in your address bar is not the same as the address on the certificate.
***This might happen if you are using an IP address to connect, or are otherwise subverting normal operations
**Computerisms endeavours to make sure all of its customer's names are on the certificate, so this problem should not be seen when connecting to Computerisms Services
***If you do see this problem, it is the result of a typo or other accidental misconfiguration. Please [mailto:bob@computerisms.ca notify us] if you see this
*Remember, regardless of the warning, when you instruct your computer to trust the certificate, encryption will still happen. So long as you know the certificate you will know who you are connecting too, even if your computer doesn't, so you will be sending your passwords over the internet encrypted in such a way that other people can't see it. You should not send a password on an unencrypted connection.

==Okay, Now I know why, but what do I do about it?==
*If one extra click every time you use a Computerisms Service does not seem unreasonable, then one viable option is to do nothing
*In some cases, the problem can be solved on the server.
**Purchased certificates solve the problem, but are too cost prohibitive to provide globally to all customers
***Since we can't provide purchased certificates, it is better to have a self-signed certificate and provide education regarding the warning than it is to have no certificate at all.
****Without the certificate, we cannot encrypt the transmission of your password
**you can purchase a certificate and [mailto:bob@computerisms.ca Computerisms] will install it for you
**Computerisms can assist with the acquisition of a certificate, please [mailto:bob@computerisms.ca contact us] for information
*You can import the CA into your system so as to put a certificate on your machine that will recognize and trust the certificate on the server
**If you use Internet Explorer, you can [[#Internet Explorer - Importing Certificate Authority|import the CA]] to establish trust
**Firefox is probably the easiest browser to deal with, Just add a [[#Firefox - Create Security Exception|Security Certificate Exception]] for any site or Computerisms Service that gives you the error
***You can also [[#Firefox - Import Certificate Authority|import the CA]] to bypass all future occurrences of the Security Certificate Warning
**For Google Chrome, you can [[#Internet Explorer - Importing Certificate Authority|import the CA through internet explorer]] to bypass the Security Certificate Warning

How to import Certificate Authority on Thunderbird

2019-09-26T20:19:58Z

Scott: Created page with " SRC (quick notes) *THUNDERBIRD: (certificate set-up) Install certificate: help.computerisms.ca [downloads] Preferences (hamburger) [or] Options (tools) depending on OS..."

SRC (quick notes)

*THUNDERBIRD: (certificate set-up)

Install certificate: help.computerisms.ca [downloads]

Preferences (hamburger) [or] Options (tools) depending on OS

Advanced - Manage Certificates | Import (downloads)

Check Boxes | Manage Certificates | OK

Accounts page: Email: configure: Set-up an Existin Email Acoount

Server Settings; IMAP 993 SSL/TLS | SMTP 587 START/TLS

Security Certificates

2019-09-26T20:18:55Z

Scott: /* Importing Certificate Authority */

==FAQ==
*Where can I download a copy of the Certificate Authority?
**right-click [[Media:Computerisms.Root.Certificate.pem|This Link]] and choose "Save As" or "Save Target As", or "Save Link As"
**Or use [[Media:Computerisms.Root.Certificate.p12|This Link]] if your device or computer needs a P12 Certificate
**Or use [[Media:Computerisms.Root.Certificate.crt|This Link]] if your device or computer needs a DER encoded Certificate (Android)
*I told firefox to make an exception for the webmail certificate, but every once in a while it pops up again...
**Ya, that is expected behaviour. The best solution is to install the Certificate Authority as described in the videos below.

==VIDEO: Instructions for installing the Certificate Authority (AKA, getting rid of those warnings)==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:Ubuntu_icon.png|link=http://help.computerisms.ca/images/8/86/InstallCA-Ubuntu.mp4|Ubuntu|75px]]
||[[file:Microsoft_windows.png|link=http://help.computerisms.ca/images/0/0a/InstallingCertificateAuthority.mp4|Windows|75px]]
|| [[file:Mac_icon.png|link=http://help.computerisms.ca/images/6/6f/InstallCA-OSX.mp4|Mac OS X|75px]]
|-
| [[Media:InstallCA-Ubuntu.mp4|Ubuntu]]
|| [[Media:InstallingCertificateAuthority.mp4|Windows]]
|| [[Media:InstallCA-OSX.mp4|Mac OS X]]
|}

==Importing Certificate Authority==
*[[How to import Certificate Authority in Ubuntu]]
*[[How to import Certificate Authority in Windows 7]]
*[[How to import Certificate Authority in Windows 10]]
*[[How to import Certificate Authority on iPhone]]
*[[How to import Certificate Authority on MAC]]
*[[How to import Certificate Authority on Thunderbird]]

==Firefox - Create Security Exception==

*Creating a Security Exception is not a recommended way to do this, though it is generally the fastest easiest way to just get by in Firefox
**If you create an exception, you will need to remove this certificate later when you install the Certificate Authority.
**It is better to [[How_to_import_Certificate_Authority_in_Windows_10#How_to_install_Computerisms_Certificate_Authority_into_your_Firefox_Web_Browser|import the CA into firefox]]

{| style="width:100%" border="1" cellspacing="0"
|-
|style="width: 50%"|
*Open Firefox and navigate to a site that will generate the Security Certificate warning, such as https://rc.computerisms.ca
*Click on the link called "I understand the risks"
*Click on the button called Add Exception
|[[File:help.cert.ff.add.exception.png|center|500px]]
|-
|[[File:help.cert.ff.confirm.exception.png|center|500px]]
|
*Click the "Confirm Security Exception" button
**If the button is greyed out, give it a few seconds and it should come back
|-
|}

==Safari - Importing Certificate Authority==
*Open Safari and type '''''rc.computerisms.ca''''' in the address bar
[[File:Screen_Shot_2015-02-05_at_1.11.02_PM.png|center|]]
*In pop up window press '''Show certificate'''
[[File:Screen_Shot_2015-02-05_at_1.13.11_PM.png|center|]]
*Choose '''Computerisms Certificate Authority'''
[[File:Screen_Shot_2015-02-05_at_1.13.57_PM.png|center|]]
*Click '''Trust'''
*Choose '''Always Trust'''
[[File:Screen_Shot_2015-02-17_at_9.12.59_AM.png|center|]]
*In pop up window type your '''Username''' and '''Password''' (This is the user/pass you use to log into your computer)
*Click '''Update Settings'''
[[File:Screen_Shot_2015-02-05_at_1.14.35_PM.png|center|]]

==What are Security Certificates and what are they used for?==
*All sites you visit that have https:// in the address bar are encrypted using a certificate
*Security Certificates are a method of establishing trust and encrypting communication between different entities on a network
**An entity can be a person or a computer
**Certificates are issued to each entity, much like an identification card might be issued to each member of an organization
**Each Certificate must be signed by a Certificate Authority, often referred to as the CA
***Every certificate signed by the CA will have a trust relationship with every other certificate that is also signed by the same CA
**When two certificates trust each other, they can be used to encrypt a connection
***This is especially important when transmitting a username and password across the internet
**So by installing Computerisms Certificate Authority on your computer, you are instructing your computer to trust Computerisms Services, and your computer will not longer display a warning that you are connecting to an untrusted service.
*Every password protected service provided by Computerisms will use Security Certificates to encrypt network connections

==So why do I get a Security Certificate Warning?==
*Certificate warnings can be caused by several factors, but the most important thing to know is that just because you see a warning does not mean the connection is not encrypted
*One possible reason for the Certificate Warning is that your computer does not know the origin of the certificate on the server
**When you go to an https enable site that does not show the warning, it is because a purchased certificate on the server and a certificate on your computer have been signed by the same CA
**When one generates his own Certificates instead of purchasing them, as Computerisms does, they are considered Self-Signed.
**Since Computerisms uses self-signed certificates and doesn't pay the fees to have its certificates signed by the same CA used by your computer, your computer will not trust the server's certificate
***A person with the right knowledge can set up a system that is just as secure at a fraction of a fraction (yes, a fraction of a fraction) of the cost of purchasing certificates
***Using paid Certificates on a Hosting Server that is hosting many domains is prohibitively expensive
**Since your computer cannot verify the origin of the certificate on the server, it cannot establish a trust relationship with the server
***The warning will inform you that the certificate on the server cannot be trusted because its origins cannot be confirmed
***Since you know the origins of the certificate (It comes from Computerisms), you can override your computer's paranoia
**By temporarily overriding the warning, you instruct your computer to trust the certificate on the server
**Once the trust is established, then the certificates can be used to encrypt the communication so your password is not transmitted in clear text
**Installing the Computerisms CA on your computer will make it so your computer trusts the server's certificate without throwing a warning
*Another reason a security certificate warning might pop up is a mismatched address
**Computerisms Webmail is one site that answers to many names, such as [[Domain Substitution|https://webmail.domain.tld]]
**If you arrive at the site by a name that is different than the one on the certificate, your computer will warn you that the address in your address bar is not the same as the address on the certificate.
***This might happen if you are using an IP address to connect, or are otherwise subverting normal operations
**Computerisms endeavours to make sure all of its customer's names are on the certificate, so this problem should not be seen when connecting to Computerisms Services
***If you do see this problem, it is the result of a typo or other accidental misconfiguration. Please [mailto:bob@computerisms.ca notify us] if you see this
*Remember, regardless of the warning, when you instruct your computer to trust the certificate, encryption will still happen. So long as you know the certificate you will know who you are connecting too, even if your computer doesn't, so you will be sending your passwords over the internet encrypted in such a way that other people can't see it. You should not send a password on an unencrypted connection.

==Okay, Now I know why, but what do I do about it?==
*If one extra click every time you use a Computerisms Service does not seem unreasonable, then one viable option is to do nothing
*In some cases, the problem can be solved on the server.
**Purchased certificates solve the problem, but are too cost prohibitive to provide globally to all customers
***Since we can't provide purchased certificates, it is better to have a self-signed certificate and provide education regarding the warning than it is to have no certificate at all.
****Without the certificate, we cannot encrypt the transmission of your password
**you can purchase a certificate and [mailto:bob@computerisms.ca Computerisms] will install it for you
**Computerisms can assist with the acquisition of a certificate, please [mailto:bob@computerisms.ca contact us] for information
*You can import the CA into your system so as to put a certificate on your machine that will recognize and trust the certificate on the server
**If you use Internet Explorer, you can [[#Internet Explorer - Importing Certificate Authority|import the CA]] to establish trust
**Firefox is probably the easiest browser to deal with, Just add a [[#Firefox - Create Security Exception|Security Certificate Exception]] for any site or Computerisms Service that gives you the error
***You can also [[#Firefox - Import Certificate Authority|import the CA]] to bypass all future occurrences of the Security Certificate Warning
**For Google Chrome, you can [[#Internet Explorer - Importing Certificate Authority|import the CA through internet explorer]] to bypass the Security Certificate Warning

How to import Certificate Authority on MAC

2019-09-26T20:16:39Z

Scott: /* How to download Computerisms Certificate Authority */

==How to download Computerisms Certificate Authority==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open your preferred browser and navigate to:

http://help.computerisms.ca

*Scroll down and Click on "Security Certificates"

|[[File:1website.png|center|500px]]
|-
|
|-
|
*Under the FAQ section right click on the first link and click on "Save Link As"
|-
|[[File:2websiteDownload.png|center|500px]]
|

*Save the file on your Desktop
**Note: you can save the file anywhere you wish but this tutorial assumed that you saved it on your Desktop
|}

*MAC (quick notes)

SAFARI: Install certificate: help.computerisms.ca (downloads)

Select: FINDER Select: Applications Select: Utilities

Select: Keychain Access Select: Certificate Authority CHANGE SETTING: (always trust)

STAMP ICON: email client | Select: System Preferences Select:Internet Accounts

==How to install Computerisms Certificate Authority into your MAC==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*locate the certificate that you downloaded earlier
*change the file extension from ".pem" to ".cer"
[[File:3changeName.png]]

*Right click on the edited certificate and go: Open With>>Keychain Access(default)
[[File:4AddKeychain.png|center|500px]]
|-
|
*Go to the system tab and find the Certificate
[[File:5KeychainCert.png|center|700px]]
|
|}

{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
[[File:6GetInfo.png|right]]
|*Right click on the certificate and click on "Get Info"
|-
|*afterwards another window pops up that describes the certificate information
|
|-
|[[File:7Permissions.png]]
|*Under the certificate image in the top left is a little triangle and the word "Trust"
|-
|*click on the triangle to show the permissions for the certificate and select Always Trust
|-
|*And your done!
|-
|}

How to import Certificate Authority on MAC

2019-09-26T20:15:35Z

Scott: /* How to download Computerisms Certificate Authority */

==How to download Computerisms Certificate Authority==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open your preferred browser and navigate to:

http://help.computerisms.ca

*Scroll down and Click on "Security Certificates"

|[[File:1website.png|center|500px]]
|-
|
|-
|
*Under the FAQ section right click on the first link and click on "Save Link As"
|-
|[[File:2websiteDownload.png|center|500px]]
|

*Save the file on your Desktop
**Note: you can save the file anywhere you wish but this tutorial assumed that you saved it on your Desktop
|}

*MAC (notes)

SAFARI: Install certificate: help.computerisms.ca (downloads)

Select: FINDER Select: Applications Select: Utilities

Select: Keychain Access Select: Certificate Authority CHANGE SETTING: (always trust)

STAMP ICON: email client | Select: System Preferences Select:Internet Accounts

==How to install Computerisms Certificate Authority into your MAC==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*locate the certificate that you downloaded earlier
*change the file extension from ".pem" to ".cer"
[[File:3changeName.png]]

*Right click on the edited certificate and go: Open With>>Keychain Access(default)
[[File:4AddKeychain.png|center|500px]]
|-
|
*Go to the system tab and find the Certificate
[[File:5KeychainCert.png|center|700px]]
|
|}

{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
[[File:6GetInfo.png|right]]
|*Right click on the certificate and click on "Get Info"
|-
|*afterwards another window pops up that describes the certificate information
|
|-
|[[File:7Permissions.png]]
|*Under the certificate image in the top left is a little triangle and the word "Trust"
|-
|*click on the triangle to show the permissions for the certificate and select Always Trust
|-
|*And your done!
|-
|}

Email

2019-09-06T22:06:48Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-06T22:05:39Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test complete; select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-06T22:03:24Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*change settings: repeat test to troubleshoot
*Select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-06T22:00:47Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}
repeat "test" to troubleshoot settings

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-06T15:44:57Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}
REPEAT TO VERIFY

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:58:26Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}
REPEAT TO VERIFY

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:55:43Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}
REPEAT TO VERIFY

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:53:56Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:52:13Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
STEP 1
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
STEP 2
|[[File:Outlook.2.png|center|500px]]
|
*double click: on the correct email account
|-
|
STEP 3
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:49:44Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
|
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:48:34Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:47:43Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
*double click: on the correct email account
|[[File:Outlook.2.png|center|500px]]
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:46:15Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:41:56Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|500px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:40:16Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|500px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|300px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:39:16Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|500px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:37:19Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|500px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"

|[[File:Screenshot from 2019-09-05 15-55-19.png|center|400px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|400px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:33:58Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"

|[[File:Screenshot from 2019-09-05 15-55-19.png|center|400px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:27:47Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"

|[[File:Screenshot from 2019-09-05 15-55-19.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:25:52Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"

|[[File:Screenshot from 2019-09-05 16-20-31.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:24:00Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"

|[[File:Screenshot from 2019-09-05 16-20-31.png|center|600px]]
|-
|[[F|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:22:13Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"

|[[File:Screenshot from 2019-09-05 16-20-31.png|center|400px]]
|-
|[[F|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

File:Screenshot from 2019-09-05 16-20-31.png

2019-09-05T23:21:37Z

Scott:

Email

2019-09-05T23:14:23Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"

|[[File:Screenshot from 2019-09-05 15-55-19.png|center|400px]]
|-
|[[F|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:12:56Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
Select OK

|[[File:Screenshot from 2019-09-05 15-55-19.png|center|400px]]
|-
|[[F|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:11:36Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
OK

|[[File:Screenshot from 2019-09-05 15-55-19.png|center|400px]]
|-
|[[F|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:09:29Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down

*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|400px]]
|-
|[[F|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:01:24Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Click on the Outgoing server tab
*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|400px]]
|-
|[[F|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T23:00:43Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Click on the Outgoing server tab
*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[F|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T22:57:46Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Click on the Outgoing server tab
*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Outlookmail5.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

File:Screenshot from 2019-09-05 15-55-19.png

2019-09-05T22:57:00Z

Scott:

Email

2019-09-05T22:52:09Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double Check - Mail Account
*Select "advanced" top menu bar
|-
|
*Click on the Outgoing server tab
*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Outlookmail5.png|center|500px]]
|-
|[[File:Outlookmail6.png|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T22:50:47Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
Double check - Email Address
*Select "advanced" top bar
|-
|
*Click on the Outgoing server tab
*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Outlookmail5.png|center|500px]]
|-
|[[File:Outlookmail6.png|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T22:47:59Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
*1: Fill the required information
**Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
**Make sure that your username is your full email address
*2: Click on "More Settings"
|-
|
*Click on the Outgoing server tab
*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Outlookmail5.png|center|500px]]
|-
|[[File:Outlookmail6.png|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T22:46:54Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|300px]]
|
*1: Fill the required information
**Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
**Make sure that your username is your full email address
*2: Click on "More Settings"
|-
|
*Click on the Outgoing server tab
*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Outlookmail5.png|center|500px]]
|-
|[[File:Outlookmail6.png|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

Email

2019-09-05T22:45:36Z

Scott: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|500px]]
|-
|[[File:Tbemail2.png|centre|500px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to make sure you can send and receive emails
|[[File:Tbemail3.png|centre|500px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|700px]]
|-
|[[File:Outlook.2.png|center|600px]]
*double click: on the correct email account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|600px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|400px]]
|
*1: Fill the required information
**Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
**Make sure that your username is your full email address
*2: Click on "More Settings"
|-
|
*Click on the Outgoing server tab
*On the Outgoing Sever tab Check the "My outgoing server(SMTP) requires authentication" and make sure that the "Use same settings as y incoming mail server" is selected
|[[File:Outlookmail5.png|center|500px]]
|-
|[[File:Outlookmail6.png|center|500px]]
|
*Click on the Advance tab
**Chose port 993 if you are using IMAP or 995 if you are using POP3 for incoming server and the encryption type must be set to SSL
**Chose port 587 for Outgoing (SMTP) server and the encryption type must be set to TLS
*Click on Ok
*Click Next
*If everything setup correctly outlook should be able to login to your account and send a test message
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]