help.computerisms.ca - User contributions [en-ca]

File:Win10step8.png

2020-08-12T16:38:30Z

Moses: Moses uploaded a new version of File:Win10step8.png

File:Win10step8.png

2020-08-06T21:55:22Z

Moses: Moses uploaded a new version of File:Win10step8.png

How to import Certificate Authority in Windows 10

2020-08-06T18:32:14Z

Moses: /* How to install Computerisms Certificate Authority into your Windows 10 Operation System */

==How to download Computerisms Certificate Authority==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open your preferred browser and navigate to:

http://help.computerisms.ca

|[[File:Win10step1.png|center|500px]]
|-
|[[File:Windows10SecurityCertificates.png|center|500px]]
|
*Scroll down and Click on "The Certificate Warnings Issue"
|-
|
*Under the FAQ section right click on the first link and click on "Save Link As"

|[[File:Win10step3.png|center|500px]]
|-
|[[File:Win10step4.png|center|500px]]
|

*Save the file on your Desktop
**Note: you can save the file anywhere you wish but this tutorial assumed that you saved it on your Desktop
|}

==How to install Computerisms Certificate Authority into your Windows 10 Operation System==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section, please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*Click on the Windows Start menu

*Search for MMC, and press Enter
||[[File:Win10step5.png|center|500px]]
|-
||[[File:Win10step6.png|center|500px]]
|
*Once the MMC application opens

*Click on the File tab and add/remove snap-in...
|-
|
*Highlight certificates in the available snap-ins section and click Add

*Once the certificates snap-in window appears, click computer account then Next

||[[File:Win10step7.png|center|500px]]
|-
||[[File:Win10step8.png|center|500px]]
|
*Click on Browse button in the Certificate Import Wizard
|-
|
*Step 1: Navigate to your Desktop

*Step 2: Change the drop-down menu to "All files"

*Step 3: Select the Certificate from Desktop and than click on open
||[[File:Win10step9.png|center|500px]]
|-
||[[File:Win10step10.png|center|500px]]
|
*Click on the Next button in the Certificate Import Wizard
|-
|
*Make sure that the "Place all certificates in the following store" is checked and the "Certificate store" is "Trusted Root Certification Authorities"

*Click Next and then click on Finished
||[[File:Win10step11.png|center|500px]]
|-
||[[File:Win10step12.png|center|500px]]
|
*The pop-up message should say "The import was successful."
|}

==How to install Computerisms Certificate Authority into your Firefox Web Browser==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options
||[[File:Firefoxstep1.png|center|500px]]
|-
||[[File:Firefoxstep2.png|center|500px]]
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
|-
|
*Click the Authorities section tab

*Click the Import button
||[[File:Firefoxstep3.png|center|500px]]
|-
||[[File:Firefoxstep4.png|center|500px]]
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
|-
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

||[[File:Firefoxstep5.png|center|500px]]
|}

==How to install Computerisms Certificate Authority into your Thunderbird mail client==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
||[[File:Tbstep1.png|center|500px]]
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options

|-
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
||[[File:Tbstep2.png|center|500px]]
|-
||[[File:Tbstep3.png|center|500px]]
|
*Click the Authorities section tab

*Click the Import button

|-
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
||[[File:Tbstep4.png|center|500px]]
|-
||[[File:Tbstep5.png|center|500px]]
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

|}

How to import Certificate Authority in Windows 10

2020-08-06T18:17:20Z

Moses: /* How to install Computerisms Certificate Authority into your Windows 10 Operation System */

==How to download Computerisms Certificate Authority==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open your preferred browser and navigate to:

http://help.computerisms.ca

|[[File:Win10step1.png|center|500px]]
|-
|[[File:Windows10SecurityCertificates.png|center|500px]]
|
*Scroll down and Click on "The Certificate Warnings Issue"
|-
|
*Under the FAQ section right click on the first link and click on "Save Link As"

|[[File:Win10step3.png|center|500px]]
|-
|[[File:Win10step4.png|center|500px]]
|

*Save the file on your Desktop
**Note: you can save the file anywhere you wish but this tutorial assumed that you saved it on your Desktop
|}

==How to install Computerisms Certificate Authority into your Windows 10 Operation System==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section, please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*Click on the Windows Start menu

*Search for MMC, and press Enter
||[[File:Win10step5.png|center|500px]]
|-
||[[File:Win10step6.png|center|500px]]
|
*Once the MMC application opens

*Click on the File tab and add/remove snap-in...
|-
|
*Highlight certificates in the available snap-ins section and click Add

*Once the certificates snap-in window appears, click computer account then Finish

||[[File:Win10step7.png|center|500px]]
|-
||[[File:Win10step8.png|center|500px]]
|
*Click on Browse button in the Certificate Import Wizard
|-
|
*Step 1: Navigate to your Desktop

*Step 2: Change the drop-down menu to "All files"

*Step 3: Select the Certificate from Desktop and than click on open
||[[File:Win10step9.png|center|500px]]
|-
||[[File:Win10step10.png|center|500px]]
|
*Click on the Next button in the Certificate Import Wizard
|-
|
*Make sure that the "Place all certificates in the following store" is checked and the "Certificate store" is "Trusted Root Certification Authorities"

*Click Next and then click on Finished
||[[File:Win10step11.png|center|500px]]
|-
||[[File:Win10step12.png|center|500px]]
|
*The pop-up message should say "The import was successful."
|}

==How to install Computerisms Certificate Authority into your Firefox Web Browser==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options
||[[File:Firefoxstep1.png|center|500px]]
|-
||[[File:Firefoxstep2.png|center|500px]]
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
|-
|
*Click the Authorities section tab

*Click the Import button
||[[File:Firefoxstep3.png|center|500px]]
|-
||[[File:Firefoxstep4.png|center|500px]]
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
|-
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

||[[File:Firefoxstep5.png|center|500px]]
|}

==How to install Computerisms Certificate Authority into your Thunderbird mail client==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
||[[File:Tbstep1.png|center|500px]]
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options

|-
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
||[[File:Tbstep2.png|center|500px]]
|-
||[[File:Tbstep3.png|center|500px]]
|
*Click the Authorities section tab

*Click the Import button

|-
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
||[[File:Tbstep4.png|center|500px]]
|-
||[[File:Tbstep5.png|center|500px]]
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

|}

File:Win10step7.png

2020-08-06T17:51:46Z

Moses: Moses uploaded a new version of File:Win10step7.png

File:Win10step7.png

2020-08-06T17:40:38Z

Moses: Moses uploaded a new version of File:Win10step7.png

How to import Certificate Authority in Windows 10

2020-07-31T18:54:10Z

Moses: /* How to install Computerisms Certificate Authority into your Windows 10 Operation System */

==How to download Computerisms Certificate Authority==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open your preferred browser and navigate to:

http://help.computerisms.ca

|[[File:Win10step1.png|center|500px]]
|-
|[[File:Windows10SecurityCertificates.png|center|500px]]
|
*Scroll down and Click on "The Certificate Warnings Issue"
|-
|
*Under the FAQ section right click on the first link and click on "Save Link As"

|[[File:Win10step3.png|center|500px]]
|-
|[[File:Win10step4.png|center|500px]]
|

*Save the file on your Desktop
**Note: you can save the file anywhere you wish but this tutorial assumed that you saved it on your Desktop
|}

==How to install Computerisms Certificate Authority into your Windows 10 Operation System==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*Click on the Windows Start menu

*Search for MMC, and press Enter
||[[File:Win10step5.png|center|500px]]
|-
||[[File:Win10step6.png|center|500px]]
|
*Once the MMC application is opened

*Click on the file tab and add/remove snap-in...
|-
|
*Click on the Next button in the Certificate Import Wizard

||[[File:Win10step7.png|center|500px]]
|-
||[[File:Win10step8.png|center|500px]]
|
*Click on Browse button in the Certificate Import Wizard
|-
|
*Step 1: Navigate to your Desktop

*Step 2: Change the drop down menu to "All files"

*Step 3: Select the Certificate from Desktop and than click on open
||[[File:Win10step9.png|center|500px]]
|-
||[[File:Win10step10.png|center|500px]]
|
*Click on the Next button in the Certificate Import Wizard
|-
|
*Make sure that the "Place all certificates in the following store" is checked and the "Certificate store" is "Trusted Root Certification Authorities"

*Click Next and than click on Finished
||[[File:Win10step11.png|center|500px]]
|-
||[[File:Win10step12.png|center|500px]]
|
*The pop up message should say "The import was successful."
|}

==How to install Computerisms Certificate Authority into your Firefox Web Browser==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options
||[[File:Firefoxstep1.png|center|500px]]
|-
||[[File:Firefoxstep2.png|center|500px]]
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
|-
|
*Click the Authorities section tab

*Click the Import button
||[[File:Firefoxstep3.png|center|500px]]
|-
||[[File:Firefoxstep4.png|center|500px]]
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
|-
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

||[[File:Firefoxstep5.png|center|500px]]
|}

==How to install Computerisms Certificate Authority into your Thunderbird mail client==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
||[[File:Tbstep1.png|center|500px]]
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options

|-
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
||[[File:Tbstep2.png|center|500px]]
|-
||[[File:Tbstep3.png|center|500px]]
|
*Click the Authorities section tab

*Click the Import button

|-
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
||[[File:Tbstep4.png|center|500px]]
|-
||[[File:Tbstep5.png|center|500px]]
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

|}

File:Win10step6.png

2020-07-31T16:49:01Z

Moses: Moses uploaded a new version of File:Win10step6.png

How to import Certificate Authority in Windows 10

2020-06-21T02:31:20Z

Moses: /* How to install Computerisms Certificate Authority into your Windows 10 Operation System */

==How to download Computerisms Certificate Authority==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open your preferred browser and navigate to:

http://help.computerisms.ca

|[[File:Win10step1.png|center|500px]]
|-
|[[File:Windows10SecurityCertificates.png|center|500px]]
|
*Scroll down and Click on "The Certificate Warnings Issue"
|-
|
*Under the FAQ section right click on the first link and click on "Save Link As"

|[[File:Win10step3.png|center|500px]]
|-
|[[File:Win10step4.png|center|500px]]
|

*Save the file on your Desktop
**Note: you can save the file anywhere you wish but this tutorial assumed that you saved it on your Desktop
|}

==How to install Computerisms Certificate Authority into your Windows 10 Operation System==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*Click on the Windows Start menu

*Search for mmc, and press Enter
||[[File:Win10step5.png|center|500px]]
|-
||[[File:Win10step6.png|center|500px]]
|
*Right click on the Trusted Root Certification Authorities

*Place your mouse cursor on the All Tasks tab and click on Import
|-
|
*Click on the Next button in the Certificate Import Wizard

||[[File:Win10step7.png|center|500px]]
|-
||[[File:Win10step8.png|center|500px]]
|
*Click on Browse button in the Certificate Import Wizard
|-
|
*Step 1: Navigate to your Desktop

*Step 2: Change the drop down menu to "All files"

*Step 3: Select the Certificate from Desktop and than click on open
||[[File:Win10step9.png|center|500px]]
|-
||[[File:Win10step10.png|center|500px]]
|
*Click on the Next button in the Certificate Import Wizard
|-
|
*Make sure that the "Place all certificates in the following store" is checked and the "Certificate store" is "Trusted Root Certification Authorities"

*Click Next and than click on Finished
||[[File:Win10step11.png|center|500px]]
|-
||[[File:Win10step12.png|center|500px]]
|
*The pop up message should say "The import was successful."
|}

==How to install Computerisms Certificate Authority into your Firefox Web Browser==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options
||[[File:Firefoxstep1.png|center|500px]]
|-
||[[File:Firefoxstep2.png|center|500px]]
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
|-
|
*Click the Authorities section tab

*Click the Import button
||[[File:Firefoxstep3.png|center|500px]]
|-
||[[File:Firefoxstep4.png|center|500px]]
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
|-
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

||[[File:Firefoxstep5.png|center|500px]]
|}

==How to install Computerisms Certificate Authority into your Thunderbird mail client==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
||[[File:Tbstep1.png|center|500px]]
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options

|-
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
||[[File:Tbstep2.png|center|500px]]
|-
||[[File:Tbstep3.png|center|500px]]
|
*Click the Authorities section tab

*Click the Import button

|-
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
||[[File:Tbstep4.png|center|500px]]
|-
||[[File:Tbstep5.png|center|500px]]
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

|}

File:Win10step5.png

2020-06-21T02:26:42Z

Moses: Moses uploaded a new version of File:Win10step5.png

File:Mmc1.png

2020-06-21T02:14:46Z

Moses:

File:Win10step5.png

2020-06-19T23:33:45Z

Moses: Moses uploaded a new version of File:Win10step5.png

VPN Clients Using Certificates

2020-05-11T19:02:08Z

Moses: /* Using IKEv2 on Windows 7/8/10 */

BEFORE YOU BEGIN: you need the following items: 
*A P12 Certificate with a password
*If your company firewall uses L2TP or IKEv2
*The Hostname or IP Address of your company firewall
**Note: if using IKEv2 you will be required to know and use the DNS name of your company firewall
*If you are using L2TP, you need a username/password combination

*NOTE:Actions Listed in {Curly Braces} may *not* be present, depending on the existing configuration of your computer

==Installing the Certificate - Windows 7/8/10==

#Press Windows Key+R to open a run window=>Enter mmc in the only available field=>click OK
#In the window the opens, click file=>Add/Remove Snapin
#Double-Click Certificates=>Select Computer Account and click Next=>Select Local Computer and click Finish=>Click OK
#In the left pane, expand Certificates=>right click Personal=>Select All tasks=>Click Import
#Click Next=>Click Browse=>navigate to the location of your P12 file
#At the bottom right of the window, use the drop down menu to select Personal Information Exchange=>Double click your P12 file
#Click Next=>Enter your Certificate Password=>click Next=>Select "Automatically Select ..."=>Click Next=>Click Finish
#Close this window=>Select No when prompted to save

==Setup L2TP on Windows 7/8/10==
*NOTE: For windows 8/10, the settings are the same, but they aren't all in the same place. Please contact Computerisms for assistance.

#Navigate to the Control Panel=>{Network and Internet}=>Network and Sharing Center=>Select "Set up a new connection or network"
#Select "Connect to a workplace"=>Next=>{Select "No, Create a new connection"}=>Select "Use my Internet connection (VPN)"
#In the "Internet Address" field, enter the hostname or IP address of your company firewall provided to you by your company
#The "Destination Name" field requires an arbitrary value that identifies what you are connecting to (IE put anything that identifies to you personally what you are connecting to)
##If you are unsure what to put in this field, use your Company's Name
#Select "Don't connect now, just set it up so I can connect later"
#Click Next=>Enter the L2TP Username provided to you=>Enter the L2TP Password provided to you
#In the lower-right corner of your screen by the clock, click the network icon
#The value you entered for "Destination Name" above will be listed here=>right click it=>Choose properties=>Select the "Security" tab
#Set "Type of VPN" to "Layer 2 Tunneling Protocol with IPSec (L2TP/IPSec)"
#Click the button called "Advanced"=>Deselect "Verify the Name and Usage attributes for the server's certificate"=>Click OK
#Set "Data encryption" to "Optional encryption (connect even if no encryption)"
#Under "Authentication", ensure "Allow these protocols" is selected=>Ensure "Unencrypted Password (PAP)" is deselected=>Ensure "Challenge Handshake Authentication Protocol (CHAP)" is selected
##"Microsoft CHAP Version 2 (MSCHAP v2)" can be selected or deselected, but "Automatically use any Windows logon name and password" should not be selected
#Click OK
#In the lower-right corner of your screen by the clock, click the network icon=>Select the same connection=>Click Connect=>{Click Connect}
##A Note on saving passwords: do not save the password unless you are the only one using this computer, instead enter it every time you connect

==Using IKEv2 on Windows 10==

#Navigate to the Control Panel=>{Network and Internet}=>Network and Sharing Center=>Select "Set up a new connection or network"
#Select "Connect to a workplace"=>Next=>{Select "No, Create a new connection"}=>Select "Use my Internet connection (VPN)"
#In the "Internet Address" field, enter the DNS hostname of your company firewall provided to you by your company
##Note that using the IP address of the firewall will probably fail.
#The "Destination Name" field requires an arbitrary value that identifies what you are connecting too (IE put anything that identifies to you personally what you are connecting too)
##If you are unsure what to put in this field, use your Company's Name
#Select "Don't connect now, just set it up so I can connect later"
#Click Next=>Leave all Fields Blank and Click Create=>Click Close
#In the lower-right corner of your screen by the clock, click the network icon
#The value you entered for "Destination Name" above will be listed here=>right click it=>Choose properties=>Select the "Security" tab
#Set "type of VPN" to IKEv2
#Click Advanced Settings=>ensure Mobility is checked and Network outage time is set to 30 minutes=>click OK
#Set Data Encryption to Require Encryption
#Select the radio button for "Use Machine Certificates"
#Click OK

==Using a Mac==
*Mac setups require the use of a mobile.config, please request assistance from us for help in getting this setup working.

How to import Certificate Authority in Windows 10

2020-05-11T18:42:26Z

Moses: /* How to install Computerisms Certificate Authority into your Windows 10 Operation System */

==How to download Computerisms Certificate Authority==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open your preferred browser and navigate to:

http://help.computerisms.ca

|[[File:Win10step1.png|center|500px]]
|-
|[[File:Windows10SecurityCertificates.png|center|500px]]
|
*Scroll down and Click on "The Certificate Warnings Issue"
|-
|
*Under the FAQ section right click on the first link and click on "Save Link As"

|[[File:Win10step3.png|center|500px]]
|-
|[[File:Win10step4.png|center|500px]]
|

*Save the file on your Desktop
**Note: you can save the file anywhere you wish but this tutorial assumed that you saved it on your Desktop
|}

==How to install Computerisms Certificate Authority into your Windows 10 Operation System==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*Click on the Windows Start menu

*Search for certmgr.msc, and press Enter
||[[File:Win10step5.png|center|500px]]
|-
||[[File:Win10step6.png|center|500px]]
|
*Right click on the Trusted Root Certification Authorities

*Place your mouse cursor on the All Tasks tab and click on Import
|-
|
*Click on the Next button in the Certificate Import Wizard

||[[File:Win10step7.png|center|500px]]
|-
||[[File:Win10step8.png|center|500px]]
|
*Click on Browse button in the Certificate Import Wizard
|-
|
*Step 1: Navigate to your Desktop

*Step 2: Change the drop down menu to "All files"

*Step 3: Select the Certificate from Desktop and than click on open
||[[File:Win10step9.png|center|500px]]
|-
||[[File:Win10step10.png|center|500px]]
|
*Click on the Next button in the Certificate Import Wizard
|-
|
*Make sure that the "Place all certificates in the following store" is checked and the "Certificate store" is "Trusted Root Certification Authorities"

*Click Next and than click on Finished
||[[File:Win10step11.png|center|500px]]
|-
||[[File:Win10step12.png|center|500px]]
|
*The pop up message should say "The import was successful."
|}

==How to install Computerisms Certificate Authority into your Firefox Web Browser==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options
||[[File:Firefoxstep1.png|center|500px]]
|-
||[[File:Firefoxstep2.png|center|500px]]
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
|-
|
*Click the Authorities section tab

*Click the Import button
||[[File:Firefoxstep3.png|center|500px]]
|-
||[[File:Firefoxstep4.png|center|500px]]
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
|-
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

||[[File:Firefoxstep5.png|center|500px]]
|}

==How to install Computerisms Certificate Authority into your Thunderbird mail client==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
||[[File:Tbstep1.png|center|500px]]
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options

|-
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
||[[File:Tbstep2.png|center|500px]]
|-
||[[File:Tbstep3.png|center|500px]]
|
*Click the Authorities section tab

*Click the Import button

|-
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
||[[File:Tbstep4.png|center|500px]]
|-
||[[File:Tbstep5.png|center|500px]]
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

|}

How to import Certificate Authority in Windows 10

2020-04-06T23:42:55Z

Moses: /* How to install Computerisms Certificate Authority into your Windows 10 Operation System */

==How to download Computerisms Certificate Authority==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Open your preferred browser and navigate to:

http://help.computerisms.ca

|[[File:Win10step1.png|center|500px]]
|-
|[[File:Windows10SecurityCertificates.png|center|500px]]
|
*Scroll down and Click on "The Certificate Warnings Issue"
|-
|
*Under the FAQ section right click on the first link and click on "Save Link As"

|[[File:Win10step3.png|center|500px]]
|-
|[[File:Win10step4.png|center|500px]]
|

*Save the file on your Desktop
**Note: you can save the file anywhere you wish but this tutorial assumed that you saved it on your Desktop
|}

==How to install Computerisms Certificate Authority into your Windows 10 Operation System==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*Click on the Windows Start menu

*Search for Manage user certificates and press Enter
||[[File:Win10step5.png|center|500px]]
|-
||[[File:Win10step6.png|center|500px]]
|
*Right click on the Trusted Root Certification Authorities

*Place your mouse cursor on the All Tasks tab and click on Import
|-
|
*Click on the Next button in the Certificate Import Wizard

||[[File:Win10step7.png|center|500px]]
|-
||[[File:Win10step8.png|center|500px]]
|
*Click on Browse button in the Certificate Import Wizard
|-
|
*Step 1: Navigate to your Desktop

*Step 2: Change the drop down menu to "All files"

*Step 3: Select the Certificate from Desktop and than click on open
||[[File:Win10step9.png|center|500px]]
|-
||[[File:Win10step10.png|center|500px]]
|
*Click on the Next button in the Certificate Import Wizard
|-
|
*Make sure that the "Place all certificates in the following store" is checked and the "Certificate store" is "Trusted Root Certification Authorities"

*Click Next and than click on Finished
||[[File:Win10step11.png|center|500px]]
|-
||[[File:Win10step12.png|center|500px]]
|
*The pop up message should say "The import was successful."
|}

==How to install Computerisms Certificate Authority into your Firefox Web Browser==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options
||[[File:Firefoxstep1.png|center|500px]]
|-
||[[File:Firefoxstep2.png|center|500px]]
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
|-
|
*Click the Authorities section tab

*Click the Import button
||[[File:Firefoxstep3.png|center|500px]]
|-
||[[File:Firefoxstep4.png|center|500px]]
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
|-
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

||[[File:Firefoxstep5.png|center|500px]]
|}

==How to install Computerisms Certificate Authority into your Thunderbird mail client==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
|-
||[[File:Tbstep1.png|center|500px]]
|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to download Computerisms Certificate Authority|How to download Computerisms Certificate Authority]]

*To add the certificate to Firefox, start by opening Firefox

*Click on the top right menu bar (looks like 3 horizontal lines)

*Click on Options

|-
|
*Step 1: Click on Advance in the left menu bar

*Step 2: Select the Certificates tab in the top menu bar

*Step 3: Click on View Certificates
||[[File:Tbstep2.png|center|500px]]
|-
||[[File:Tbstep3.png|center|500px]]
|
*Click the Authorities section tab

*Click the Import button

|-
|
*Navigate to the Desktop and select the file named Computerisms.Root.Certificate.pem

*Click on open
||[[File:Tbstep4.png|center|500px]]
|-
||[[File:Tbstep5.png|center|500px]]
|
*Check all the options and click on OK

*Note that the last option, "Trust this certificate for identifying software makers", is not required. You may leave this unchecked, but the other 2 options are required.

|}

Email

2020-04-06T23:34:55Z

Moses: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to TEST functionality.
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left corner, beside the start menu(Windows Icon).
*select "control panel" when the [pop-up] menu appears.
*select "small icons" in the View by drop down menu; in the top right corner of the Control Panel.
*select "mail (microsoft outlook) right side column in full screen, left side when in small window.
*select "email accounts" in the Mail Setup - User [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

Email

2020-04-06T23:31:36Z

Moses: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to TEST functionality.
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left corner, beside the start menu(Windows Icon).
*select "control panel" when the [pop-up] menu appears.
*select "small icons" in the View by drop down menu; in the top right corner of the Control Panel.
*select "mail (microsoft outlook) right side column in full screen, left side when in small window.
*select "email accounts" Mail Setup - User [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

Email

2020-04-06T22:54:46Z

Moses: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to TEST functionality.
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left corner, beside the start menu(Windows Icon).
*select "control panel" when the [pop-up] menu appears.
*select "small icons" in the View by drop down menu; in the top right corner of the Control Panel.
*select "mail (microsoft outlook 2016)(32-bit) right side column in full screen, left side when in small window.
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

Email

2020-04-06T22:43:07Z

Moses: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to TEST functionality.
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left corner, beside the start menu.
*select "control panel" when the [pop-up] menu appears.
*select "small icons" in the View by drop down menu; in the top right corner of the control panel.
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

Email

2020-04-06T22:40:09Z

Moses: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to TEST functionality.
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left corner, beside the start menu.
*select "control panel" when the [pop-up] menu appears.
*select "small icons" the View type drop down; in the top right of the screen.
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

Email

2020-04-06T22:28:32Z

Moses: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to TEST functionality.
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left corner, beside the start menu.
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org

Email

2020-04-06T22:18:25Z

Moses: /* How to setup your email on Outlook */

==Video Instructions For Configuring Email Clients==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;"
|- valign="center"
| [[file:thunderbird.png|link=http://help.computerisms.ca/images/1/16/ConfigureThunderbirdEmail.mp4|75px]]
|| [[file:Outlook.png|link=http://help.computerisms.ca/images/a/ab/ConfigureOutlookEmail.mp4|75px]]
||
|-
| [[Media:ConfigureThunderbirdEmail.mp4|Thunderbird]]
|| [[Media:ConfigureOutlookEmail.mp4|Outlook]]
||
|}

==Supported Programs and Devices==
{| style="width: 100%; border-spacing:15px;border-collapse:separate;text-align:center;font-size:1.5em;"
|- valign="center"
|Thunderbird||Outlook||Eudora||Mac Mail
|-
|Android||IPad/IPhone||Blackberry||
|}

==How to setup your email on Thunderbird==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Thunderbird mail client|How to install Computerisms Certificate Authority into your Thunderbird mail client]]
*Navigate to add a new account
*If you don't have any account setup on Thunderbird you can choose "Skip This and use my existing email" on the Thunderbird pop up welcome page to add a new account
|[[File:Tbemail1.png|centre|700px]]
|-
|[[File:Tbemail2.png|centre|700px]]
|
*Enter your Name, Email and Password and click on Continue
|-
|
*Make sure the server host name for both Incoming and Outgoing is mail.domain.tld
*For IMAP configure using SSL (port 993)
*For POP3 configure using SSL (port 995)
*For SMTP configure Port 587 With Authentication using incoming user/pass and STARTTLS
*Click on Done
*Your email is now setup send a email to yourself to TEST functionality.
|[[File:Tbemail3.png|centre|700px]]
|-
|}

==How to setup your email on Outlook==
{| style="width:100%" border="0" cellspacing="0" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Required: Before continuing this section please complete [[How to import Certificate Authority in Windows 10#How to install Computerisms Certificate Authority into your Windows 10 Operation System|How to install Computerisms Certificate Authority into your Windows 10 Operation System]]
*type "control panel" dialog box; bottom left corner beside the start menu.
*select "control panel" [pop-up] menu
*select "small icons" drop dowm; top right
*select "mail (microsoft outlook) right side column
*select "email accounts" [pop-up] menu
|[[File:Screenshot from 2019-09-05 11-52-34.png|center|600px]]
|-
|[[File:Outlook.2.png|center|700px]]
|
*double click: on correct mail account
|-
|
*Select "IMAP" account type: drop-down
Verify Settings - Server Information
*incoming server
*outgoing server
Verify Settings - Login Information
*username
*password
*Select "more settings" bottom right
|[[File:Screenshot from 2019-09-05 15-17-48.png|center|700px]]
|-
|[[File:Screenshot from 2019-09-05 15-38-52.png|center|500px]]
|
Verify - Mail Account
*Select "advanced" top menu bar
|-
|
*Incoming server, [IMAP]: type: 993 [POP] type: 995
*Encrypted connection, Select "SSL/TLS drop down
*Outgoing server, [SMTP]: type: 587
*Encrypted connection, Select "STARTTLS" drop down
*Select "OK"
|[[File:Screenshot from 2019-09-05 15-55-19.png|center|500px]]
|-
|[[File:Screenshot from 2019-09-05 16-20-31.png|500px]]
|
*Select "next" bottom right
[allow system to perform test]
*Test failure: change settings: repeat test to troubleshoot
*Test completed; as shown: select "close" top right
|}

==How to setup your email on iPhone==
{| style="width:100%" border="0" cellspacing="75" cellpadding="20" style="font-size:120%;
|-
|style="width: 50%"|
*Navigate to your settings and select the Mail, Contacts, Calenders settings
|[[File:Iphoneemail1.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail2.JPG|centre|450x450px]]
|
*Select Add Account
|-
|
*Select "Other" to add a POP3 or IMAP account
|[[File:Iphoneemail3.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail4.JPG|centre|450x450px]]
|
*Choose Add Mail Account
|-
|
*Enter your Name, Email, Password and a Description
*Click Next
|[[File:Iphoneemail5.JPG|centre|450x450px]]
|-
|[[File:Iphoneemail6.JPG|centre|450x450px]]
|
*For Incoming mail server
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
|-
|
*For Outgoing Mail Server:
**Host name: mail.domain.tld (for example mail.ctfn.ca)
**User Name is your full email address
**Password is the same password that you are using for email
*Click Next and your email should be ready
*Recommended : send an email to your self to check and make sure all settings are working
|[[File:Iphoneemail7.JPG|centre|450x450px]]
|}

==Email Settings==
*IMAP: configure using SSL (port 993) Server:[[Domain Substitution|mail.domain.tld]]
*POP3: configure using SSL (port 995) Server:[[Domain Substitution|mail.domain.tld]]
*SMTP: Server:[[Domain Substitution|mail.domain.tld]]
**Port 465: With Authentication using incoming user/pass and SSL
**Port 587: With Authentication using incoming user/pass and STARTTLS
***Any of the above SMTP settings will work for your outgoing mail, if you are not sure which to use start with port 587, then 465.
***NOTE:nwtel users can also set up their outgoing mail server as smtp.northwestel.net with no encryption and no authentication.
***NOTE:3G devices can be configured to use mail.1xbell.ca as their outgoing server with no encryption and no authentication

*Thunderbird Users: your domain is set up to auto configure itself, all you need to do is enter your Name, Email Address, and Password, and thunderbird will find and set the correct settings for you.
*Outlook Users: Outlook will take a few seconds, but will find the correct settings for your domain if you enter your Name, Email Address, and Password.
*Certificates are self-signed. Please [[Security_Certificates#VIDEO:_Instructions_for_installing_the_Certificate_Authority_.28AKA.2C_getting_rid_of_those_warnings.29|install the CA certificate]], or if you are using a phone/tablet, choose to use all/any certificates when the setup process asks you about it

==Server Side Filters==
Server Side Message Filtering can be used by any program supporting the SIEVE protocol
*NOTE: Computerisms has Server Side Filtering disabled by default, please contact us to enable it
**Enabling this feature will disable the ability to do forwarding and autoreplies in [https://manage.computerisms.ca Qmailadmin]
**Qmailadmin is easier to use, Server Side Filtering provides more features and control
*The [http://sieve.info/ Sieve Protocol] is a platform independent method of filtering your mail
**This is commonly done using "Message Rules" or similar on email clients such as Thunderbird and Outlook, but your program needs to download the messages in order to filter them
**In this case, the server does the filtering so it can drop the mail in the correct folder before your email client knows it is there
**Sieve Protocol also allows for other features, such as Out of Office replies, forwarding, and copying.
***Be sure to include rules pertaining to BULK mail if you subscribe to mailing lists and want to use Out of Office replies
*[[Round Cube#Server Side Message Filtering|RoundCube]] can be used to implement Server Side Filters
*SquirrelMail also supports Server Side Filtering, just click on the coffee filter icon after you log in
*There is also a [https://addons.mozilla.org/en-US/thunderbird/addon/sieve/ a Thunderbird Plugin], but it's a bit complicated to use

==Mail Management==
*[[QmailAdmin Management|Manage your email accounts, passwords, mailing lists, and more]]

==WEBmail Management==

rc.(domain name).com .net .org

manage.(domain name).com .net .org