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<p style="text-align:center;">These pages will always be a work in progress, I will add to them as I can...<br>If you desire to see certain instructions documented here, please [mailto:bob@computerisms.ca let me know]</p>
<p style="text-align:center;">These pages will always be a work in progress, I will add to them as I can...<br>If you desire to see certain instructions documented here, please [mailto:bob@computerisms.ca let me know]</p>


{| style="width: 100%; border-spacing:15px;border-collapse:separate"
{| style="width: 100%; border-spacing:15px;border-collapse:separate;" cellpadding="10"
|- valign="top"  
|- valign="top"  
|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(000, 255, 255);text-align:center;font-size:1.5em;"| '''Getting Support'''
|colspan="6" style="border: 1px solid rgb(191, 238, 255); background-color: rgb(000, 255, 255);text-align:center;font-size:1.5em;"| '''Getting Support'''
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</p>
</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
Support for Basic Hosting (Email and FTP) is free</p>
Telephone Support for Basic Hosting (Email and FTP) is free</p>
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
Email and FTP are both very old technologies and it seldom takes more than a minute or two to solve problems</p>
Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.<br>If a visit is required and the problem is not due to a malfunction in the hosting service, [http://www.computerisms.ca/index.php/business-network-management hourly billing] will be applied.</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]</p>
Support for Advanced Hosting is [http://www.computerisms.ca/index.php/business-network-management billable by the hour]</p>
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
<p style="font-weight:bold;text-align:center;font-size:0.75em;">
CalDAV/WebDAV protocols, while not new, are not as common or standardized as email and FTP, and take longer to figure out and fix.</p>
CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.<br>This requires much more skill and time to troubleshoot problems.</p>
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
<p style="font-weight:bold;text-align:center;font-size:1.0em;">
If it turns out a problem is found on one of our servers, it will not be billed.</p>
If it turns out a problem is found on one of our servers, it will not be billed.</p>


|- valign="top"  
|- valign="top"  
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 228, 181);text-align:center;font-size:1.5em;"| '''eMail'''
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 102, 76);text-align:center;font-size:1.5em;" | [[file:mail.png|75px]]
[[Email|Email Settings]]<br>
[[Email|Email Settings]]<br>
[[Spam|Spam Filtering]]<br>
[[Spam|Spam Filtering]]<br>
[[QmailAdmin Management|Manage Email Accounts and Mailing Lists]]<br>
[[QmailAdmin Management|Manage Email Accounts and Mailing Lists]]<br>


 
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(88, 137, 184);text-align:center;font-size:1.5em;"| [[file:con_cal.png|75px]]
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(173, 255, 47);text-align:center;font-size:1.5em;"| '''Calendars / Address Books'''
[[Calendar|Calendar Server Configuration]]<br>
[[Calendar|Calendars]]<br>
[[Shared Address Book|Contacts Server Configuration]]<br>
[[Shared Address Book|Shared Address Books]]<br>




|- valign="top"  
|- valign="top"  
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(221, 160, 221);text-align:center;font-size:1.5em;"| '''File Storage and Transfer'''
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(55, 181, 98);text-align:center;font-size:1.5em;"| [[file:file.png|75px]]
[[Fetch|Large File Transfers via email]]<br>
[[Fetch|Large File Transfers via email]]<br>
[[Files|Online File Storage]]<br>
[[Files|Online File Storage]]<br>


|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(240, 230, 140);text-align:center;font-size:1.5em;"| '''Collaborative Documents'''
|colspan="3" style="width:50%;border: 1px solid rgb(191, 238, 255); background-color: rgb(248, 164, 76);text-align:center;font-size:1.5em;"| [[file:doc.png|75px]]
<p>'''COMING SOON'''</p>
<p>'''COMING SOON'''</p>


|- valign="top"  
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|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''More Useful Info'''
|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Certificates / Tech Stuff'''
[[Security Certificates|The Certificate Warnings Issue]]<br>
[[Security Certificates|The Certificate Warnings Issue]]<br>
[[Daily Bandwidth Report|Daily Bandwidth Report Information]]<br>
[[Daily Bandwidth Report|Daily Bandwidth Report]]<br>
[[IPUPDATE]] <br>
[[Backup.bat]]<br>
[[mod_auth_imap for apache2.4 patch]]<br>
[[Windows 10 tips and tricks]]<br>


|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(192, 192, 192);text-align:center;font-size:1.5em;"| '''VPN Instructions'''
|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(192, 192, 192);text-align:center;font-size:1.5em;"| '''VPN Instructions'''
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[[Connecting Mac to a File Server]]<br>
[[Connecting Mac to a File Server]]<br>
[[Connecting Android device to a File Server]]<br>
[[Connecting Android device to a File Server]]<br>
[[Connecting IOS device to samba File Server]]<br>


|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Scripts and Tools'''
|colspan="2" style="width:33%;border: 1px solid rgb(191, 238, 255); background-color: rgb(255, 235, 205);text-align:center;font-size:1.5em;"| '''Client Configuration'''
[[IPUPDATE]] <br>
[[Round Cube]]<br>
[[Squirrel Mail]]<br>
[[Thunderbird]]<br>
[[Outlook]]<br>
|}
|}
==Configuring your clients to connect to Computerisms Services==
*Configuring Webmail [[Round Cube]]
*Configuring [[Thunderbird]]
*Configuring [[Outlook]]
*Supported but undocumented clients: Android, Iphone, squirrelmail
*Need to know if your client will work?? [mailto:bob@computerisms.ca mail me.]

Revision as of 19:25, 27 June 2016

Welcome to the Computerisms Help Pages

RETURN TO COMPUTERISMS HOME PAGE

These pages will always be a work in progress, I will add to them as I can...
If you desire to see certain instructions documented here, please let me know

Getting Support

Contact Computerisms at 867-334-7117; or you can email instead

Telephone Support for Basic Hosting (Email and FTP) is free

Email and FTP are both very mature technologies and most problems can be solved quickly without scheduling a visit.
If a visit is required and the problem is not due to a malfunction in the hosting service, hourly billing will be applied.

Support for Advanced Hosting is billable by the hour

CalDAV/CardDAV/WebDAV are implemented differently on each device and/or program.
This requires much more skill and time to troubleshoot problems.

If it turns out a problem is found on one of our servers, it will not be billed.

Email Settings
Spam Filtering
Manage Email Accounts and Mailing Lists

Calendar Server Configuration
Contacts Server Configuration


Large File Transfers via email
Online File Storage

COMING SOON

Certificates / Tech Stuff

The Certificate Warnings Issue
Daily Bandwidth Report
IPUPDATE
Backup.bat
mod_auth_imap for apache2.4 patch
Windows 10 tips and tricks

VPN Instructions

VPN Clients Using Certificates
VPN Clients Using Pre-Shared Keys
Connecting Mac to a File Server
Connecting Android device to a File Server
Connecting IOS device to samba File Server

Client Configuration

Round Cube
Squirrel Mail
Thunderbird
Outlook